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Hendrick Lexus Kansas City

Merriam, KS

5.0
834 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 834 reviews

January 24, 2020

Buy a new Lexus Rx 350 Dt. Tom Trillin and Kyle Young were magnificent...The price was incredible...service fantastic and would never go anyway else...hurry in now and get More

by barifreiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dr. Tom Trillin and Kyle Young
Jan 28, 2020 -

Hendrick Lexus Kansas City responded

Thank You for the wonderful feedback! Dr. Tom and Kyle Turnbull are amazing! I think you meant Kyle Young no longer works here and hasn't for a few years but Kyle Turnbull does and would have work with you on the numbers! Thanks again for the 5-Stars! -SusanLexus

January 24, 2020

I love Hendricks. From sales to NBC service. Best dealership ever. Plus I’m shall we say very age qualified to have an opinion. If you want good service go to Hendricks. More

by Anitafinney1950
Recommend Dealer
Yes
Employees Worked With
Rick Miller. Willie I. Service as well as tony at body shop. All top professionals.
Jan 27, 2020 -

Hendrick Lexus Kansas City responded

Thank you Anita! This makes us smile! Have a wonderful Saturday! ~SusanLexus

January 20, 2020

This was our first Lexus purchase and Dr Tom spent more than an hour showing us all the amenities the car had. Curtis is a great sales associate and Melanie patiently explained our purchase options. Excell More

by menesmercer
Recommend Dealer
Yes
Employees Worked With
Curtis, Melanie, Dr Tom
Jan 21, 2020 -

Hendrick Lexus Kansas City responded

Welcome to your new Lexus family! We appreciate the 5-stars and your positive feedback about your experience with Dr. Tom, Curtis and Melanie! Enjoy your new ride! ~SusanLexus

January 20, 2020

Dr. Tom did a great job of making us feel at home with our first Lexus! He knows all the tips and tricks, and went out of his way to make sure everything was perfect for us! Dr. Tom is extremely patient More

by CoolGlassesClub
Recommend Dealer
Yes
Employees Worked With
Dr. Tom
Jan 21, 2020 -

Hendrick Lexus Kansas City responded

Oh how wonderful! Welcome to the Lexus family! Dr. Tom does a thorough job with our customers. We want you to be comfortable and informed about using all the new technology! Thanks for letting us know and enjoy your new Lexus! ~SusanLexus

January 16, 2020

Lexus Service You can always trust their service and advice. They are always good about discussing options to maintain your vehicle. I always deal with Brian Veal i More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 17, 2020 -

Hendrick Lexus Kansas City responded

Thank You Brian! We appreciate the 5-Stars and positive feedback about your Service Advisor Brian Veal! Drive safely today and tomorrow! -SusanLexus

January 11, 2020

The service department at Hendrick’s is top notch. Everyone seems focused on the job at hand, while being friendly and courteous. Justin Combs is a knowledgeable, professional service representative. More

by Kannie
Recommend Dealer
Yes
Employees Worked With
Justin Combs
Jan 13, 2020 -

Hendrick Lexus Kansas City responded

Thank You Kannie for choosing to use our Service Department and such a wonderful review about your personal experience with Justin Combs. It's our people who make the experience amazing! Thanks again! -SusanLexus

January 07, 2020

Fast and Friendly When I schedule an appointment with this dealership, they get me in and out within a reasonable amount of time. They keep me informed if there are any More

by Ann48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female, unknown
Jan 08, 2020 -

Hendrick Lexus Kansas City responded

Thank You Ann48 for the 5-Stars! Those reasons are just some of what makes us Elite Lexus and an Award Winning Service Department! Thank you for choosing us! Happy New Year! -SusanLexus

January 07, 2020

Justin made sure that my issue was taken care of. They were fast and the job was done well. They even finished a couple of days before. Thanks Justin! More

by Jose
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 08, 2020 -

Hendrick Lexus Kansas City responded

Thanks Jose! We appreciate the 5-Stars and positive feedback about your experience with Justin! He does an excellent job taking care of our customers which is why they keep coming back! Have a wonderful New Year! -SusanLexus

January 02, 2020

Been going there for years. This is our 3rd lexus. Sales, Service and maintenance staff have all been pleasant to work with now and past. More

by mgs610
Recommend Dealer
Yes
Employees Worked With
Justin Combs for past service and salesstaff Lee Hurley
Jan 06, 2020 -

Hendrick Lexus Kansas City responded

Thank You for your Loyalty mgs610! We appreciate your purchases and your service! Thanks for the 5-Stars and letting us know how happy you are to work with us! Happy New Year! -SusanLexus

December 30, 2019

TECHNOLOGY WIZARD TRILLIN THOMAS---AKA DR. T. BEST LEXUS TECH MAN I KNOW. I WENT IN FOR HELP WITH MY PHONE AND CAR CONNECTIONS. AMAZING WHAT I LEARNED ABOUT THE 450H More

by R WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN VEACH
Jan 06, 2020 -

Hendrick Lexus Kansas City responded

Thank You Ron for the 5-stars and kind words about your experience with Dr. T! Happy New Year! -SusanLexus

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