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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,098 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,098 Reviews of Hendrick Lexus Northlake

May 20, 2023

My Wife and I have purchased several vehicles from Hendrick of Northlake. Sal Rizzo was by far the best Sales and Finance person and that we have dealt with. He was knowledgeable, honest, straight fo More

by peternanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
May 31, 2023 -

Hendrick Lexus Northlake responded

Peter and Barbara, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Sal and our team. Congratulations on your new Lexus and thank you for your loyalty!

May 20, 2023

My first time visiting this location to service my Lexus RCF exceeded my expectations. The transparency and professionalism was second to none. Brock Ward my service advisor made my experience a pleasant ex More

by Bankerboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 31, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you and your Lexus RCF again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Brock Ward was a great service representative and had wonderful customer service. I highly recommend him for your car needs. More

by Sharon Coe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 31, 2023 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Brock Ward helped me with my service visit and made the process quick and easy! More

by carleyleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 31, 2023 -

Hendrick Lexus Northlake responded

Carley, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Customer service is above and beyond expectation, making recommendations and keeping me up to date as to status of work on car. More

by Dknor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 31, 2023 -

Hendrick Lexus Northlake responded

Dknor58, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Brock has worked with me the last two times I was in for service and an excellent Customer Service provider. More

by daleslamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 31, 2023 -

Hendrick Lexus Northlake responded

Dale, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Mark Doxx was very easy to deal with and the process was smooth. would recommend More

by greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
May 31, 2023 -

Hendrick Lexus Northlake responded

Greg, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 18, 2023

from start to finish PROFESSIONAL. . did not have to wait for any answers to any of the questions we had....followed up with updates constantly as to when our vehicle would arrive at th More

by dave.colonialsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
May 31, 2023 -

Hendrick Lexus Northlake responded

Dave, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 12, 2023

Jackie was amazing to work with! She was so kind and definitely made the process quick and easy along with all of the other managers and finance. One of the best and friendliest car More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
May 31, 2023 -

Hendrick Lexus Northlake responded

Kelly, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 10, 2023

Me Jackson was great sellers. The dealer ship as very clean and person new there jobs. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, James Rafidi, Nayris Abreu, Brennan Gilreath
May 31, 2023 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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