Hendrick Lexus Northlake

Always a pleasure working with Chase - very personable and professional! Thorough and knowledgeable; I never leave the dealership with questions unanswered! and professional! Thorough and knowledgeable; I never leave the dealership with questions unanswered! More

Hendrick Lexus is a nice dealership for service. Chase Ward takes care of me when I get there and can usually get me out early which is nice since it can take a long time sometimes. I had a rock go Chase Ward takes care of me when I get there and can usually get me out early which is nice since it can take a long time sometimes. I had a rock go through my grill and takeout my a/c who would have thought something like that would have happened but it did and sucked but I got it repaired along with my 65,000 checkup and Chase handled my meltdown because it was very expensive to get fixed because the warranty wasn't going to help on that situation so I always appreciate Chase for going over everything with me. More

Milton was incredibly helpful in guiding me through the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process a breeze. Milton went above and beyond to ensure I was satisfied with my purchase. His expertise and customer service were exceptional More

Milton’s expertise and professionalism was greatly appreciated. Enjoyed speaking with him, will be a part of the Hendrick family soon! appreciated. Enjoyed speaking with him, will be a part of the Hendrick family soon! More

Chase Ward at the Lexus Dealership in Huntersville - most knowledgeable and professional young man. He is very informative and not pushy. They want you to know the items that need to be repaired and don't t knowledgeable and professional young man. He is very informative and not pushy. They want you to know the items that need to be repaired and don't try to upsell anything. I have owned 4 Lexus vehicle - the only vehicle I will ever own. More

Chase Ward is an extremely courteous and thoughtful professional. Explained why added service was needed. Chase kept me well informed. professional. Explained why added service was needed. Chase kept me well informed. More

I had an appointment for a routine 5,000 mile service checkup and Chase Ward was my Service Advisor. Chase was excellent: professional, friendly, polite, and very efficient. I requested a loaner vehic checkup and Chase Ward was my Service Advisor. Chase was excellent: professional, friendly, polite, and very efficient. I requested a loaner vehicle and Chase had me set up and ready to go in minutes. The service is wonderful at Hendrick Lexus Northlake. I will recommend the service department to my Lexus friends. You are fortunate to have Chase on your service team. More

I had a great experience at Hendrick Lexus Northlake! The team made everything easy and stress-free. From the sales team to the administration, finance, and service departments, everyone was incredibly p The team made everything easy and stress-free. From the sales team to the administration, finance, and service departments, everyone was incredibly professional and helpful. The customer service here is top-notch, and they truly make you feel valued throughout the whole process. More

My routine service was easy to schedule at my convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. More

Excellent customer service! Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. More