Hendrick Lexus Northlake

Was able to get an appointment on the same day for my service, and also a loaner. service, and also a loaner. More

Chase Ward is knowledgeable and extremely helpful with me making decisions to determine what I need done. making decisions to determine what I need done. More

Chase is awesome! Always very helpful and is sure to keep you informed. Great communication= great service! Always very helpful and is sure to keep you informed. Great communication= great service! More

Our experience with Northlake Lexus has been great since buying our car there. We recently had our car in the dealership for a yearly checkup. Ward Chase did an excellent job for us and the car came back buying our car there. We recently had our car in the dealership for a yearly checkup. Ward Chase did an excellent job for us and the car came back looking and smelling like new! The people at this dealership are so friendly, informative and professional. More

Hendrick Northlake is topnotch from start to finish. Our service advisor, Chase Ward is the best, professional, courteous, and customer focused, he makes it a pleasure to bring our Lexus in for service. Our service advisor, Chase Ward is the best, professional, courteous, and customer focused, he makes it a pleasure to bring our Lexus in for service. Kudos to Chase and the team of service techs that always deliver the best support to keep our Lexus in tip top shape! More

The service and the experience at this Lexus dealership is always fabulous. Chase Ward is an exemplary stand out and always delivers in professionalism, courtesy and exceptional customer service. This is w is always fabulous. Chase Ward is an exemplary stand out and always delivers in professionalism, courtesy and exceptional customer service. This is why I'll always drive a Lexus ! More

We have used Lexus Northlake as our service home for the past 5 years. Chase Ward always takes tremendous care of us past 5 years. Chase Ward always takes tremendous care of us More

My experience was superb. Eric Edwards always provides me with the best customer service experience. Eric Edwards always provides me with the best customer service experience. More

Chase is so helpful. He worked me in for new tires after I had a flat in my work's parking deck. When I called his number, he answered with a quick, "Sure, if it's safe He worked me in for new tires after I had a flat in my work's parking deck. When I called his number, he answered with a quick, "Sure, if it's safe to drive, bring it in now. We can help you." My services experiences have always been excellent at Hendrick Lexus NorthLake. More

Chase (service department) is always very informative and provides excellent customer service. He explains everything so I understand what is being done and why. provides excellent customer service. He explains everything so I understand what is being done and why. More