
Hendrick Lexus Northlake
Charlotte, NC
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2,107 Reviews of Hendrick Lexus Northlake
Working with Milton Jackson was such a pleasure. He went the extra mile to ensure that my car buying experience was pleasant and comfortable. Everyone at Lexus was so nice and friendly! He went the extra mile to ensure that my car buying experience was pleasant and comfortable. Everyone at Lexus was so nice and friendly! More
Always a pleasure to visit Hendrick Lexus for service. Our advisor, Chase Ward, rates among the best in the business - friendly, customer-first focus, excellent technical knowledge and always ready to pr Our advisor, Chase Ward, rates among the best in the business - friendly, customer-first focus, excellent technical knowledge and always ready to provide topnotch support. The dealership overall is highly recommended for sales and/or service More
Working with Chase Ward as great. The day that I had my service done the computer system was down but Chase made it seamless and things were done in a timely manner. The day that I had my service done the computer system was down but Chase made it seamless and things were done in a timely manner. More
Robert was such a great person to buy my UX from ! The finance manager Jeff Nowacki was the best ever will definitely buy my next Lexus there !! This is my 3rd one !! The finance manager Jeff Nowacki was the best ever will definitely buy my next Lexus there !! This is my 3rd one !! More
Working with Omar was great! It was our pleasure to work with him. Lexus honored th ewarranty on our battery and cleaned our car! Excellent service! It was our pleasure to work with him. Lexus honored th ewarranty on our battery and cleaned our car! Excellent service! More
Best dealership experience I've had. Nap was great throughout the entire process. I shopped around at multiple dealerships in Charlotte and Raleigh. I was originally set on a Volvo but t Nap was great throughout the entire process. I shopped around at multiple dealerships in Charlotte and Raleigh. I was originally set on a Volvo but the poor dealership experience and strong arm tactics of management left me annoyed. Very grateful I test drove the Lexus instead as I enjoy the car more and now can't imagine buying from anyone else going forward. More
Nap was amazing! He was kind and straightforward and worked hard to get us a deal that worked for us. He gets 5 Stars. Eddie and Eric were amazing in service! 5 Start He was kind and straightforward and worked hard to get us a deal that worked for us. He gets 5 Stars. Eddie and Eric were amazing in service! 5 Starts. The management was misleading, poor in communication and back us into a corner. We purchased the car but not at the price originally confirmed by management. Nap did everything in his power to rectify the issue, and we were thankful, but management ruined the experience. I highly recommend Nap! He is a 5 star Salesman, and is honest. I couldn't say the same for the entire experience, and to be sure, Nap was not the issue. More