
Hendrick Lexus Northlake
Charlotte, NC
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2,131 Reviews of Hendrick Lexus Northlake
I really appreciate the professionalism of this dealership and the individuals that work there. Also, having dealer loaner available while my car receives service is extremely important to me. dealership and the individuals that work there. Also, having dealer loaner available while my car receives service is extremely important to me. More
I felt we were treated with respect, honesty and very kindness during the entire purchase process. I’d been looking at Toyotas, Hondas and other mid range cars. In every case those dealers applied a lot kindness during the entire purchase process. I’d been looking at Toyotas, Hondas and other mid range cars. In every case those dealers applied a lot of pressure to buy and I found myself really uncomfortable with their approach. The folks at Hendrick Lexus were a refreshing change from the high pressure of other dealers. We will definitely purchase more cars from y’all in the future! More
Eddie was pleasant, efficient and on top of communication updates. I’d like to thank him and the young woman that worked on my vehicle for making my first Service experience a positive one. 👍🏻 updates. I’d like to thank him and the young woman that worked on my vehicle for making my first Service experience a positive one. 👍🏻 More
Thank you Omar for the wonderful service during my last visit. Appreciate you keeping me abreast of what was going on right up until I purchased a new car. It was then that you switched roles and starting visit. Appreciate you keeping me abreast of what was going on right up until I purchased a new car. It was then that you switched roles and starting explaining some of the exciting features. Thanks for answering all my questions and for your follow through till the end. See you next time. More
I had a specific requirements when looking for my next car. Jackie made sure to find exactly what I was looking for with all the extras I didn't know I needed!! The process was quick - less than 2 hours. car. Jackie made sure to find exactly what I was looking for with all the extras I didn't know I needed!! The process was quick - less than 2 hours. No haggling, no pressure. I am thrilled with my new purchase and will be a part of the Lexus family for a very long time! More
Brock, Thank you so much for providing me with exceptional customer service during my 30,000 mile maintenance check up. No stone was left unturned! exceptional customer service during my 30,000 mile maintenance check up. No stone was left unturned! More