
Hendrick Lexus Northlake
Charlotte, NC
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2,100 Reviews of Hendrick Lexus Northlake
Brock Ward and his team were extremely knowledgeable and was able to get my car serviced exactly as requested. The team was patient and very helpful. Will be a returning customer. Thanks again Brock! was able to get my car serviced exactly as requested. The team was patient and very helpful. Will be a returning customer. Thanks again Brock! More
Vinny was extremely helpful and was able to locate the vehicle choice. He was kept me updated during the whole process and was very knowledgeable. We were able to purchase the vehicle with ease and phen vehicle choice. He was kept me updated during the whole process and was very knowledgeable. We were able to purchase the vehicle with ease and phenomenal service. Thanks again Vinny! More
We purchased a used vehicle from Hendrix Lexus Northlake. Harris Veneris located vehicle for us and completed our purchase most satisfactorily. We recommend Northlake Lexus and Harris Veneris for new car or Harris Veneris located vehicle for us and completed our purchase most satisfactorily. We recommend Northlake Lexus and Harris Veneris for new car or used car purchases! Thanks Harris.. More
I’ve been bringing my older Lexus to this dealership for a few years now and I would say it’s well worth it. The service is top notch and all thanks to my advisor, Brock Ward. He doesn’t miss a beat. He mak a few years now and I would say it’s well worth it. The service is top notch and all thanks to my advisor, Brock Ward. He doesn’t miss a beat. He makes sure to work with me and my schedule, sets up loaners when I need them, texts or calls with updates based on my preference and If something didn’t work how I needed it to, he makes sure to make it right immediately. I will continue to bring my car here and won’t be changing my advisor! Thanks Brock! More
Brock Ward exhibits excellent customer service to his customers. Always allows time for any questions or explanations for the services being performed. We never feel rushed or uninformed. Friendly, profe customers. Always allows time for any questions or explanations for the services being performed. We never feel rushed or uninformed. Friendly, professional, and efficient. More
Recently had my Lexus RC350 serviced at Hendrick Lexus Northlake. I worked with Brock Ward and received excellent personal service. He kept me informed of the progress and shared details of recommended Northlake. I worked with Brock Ward and received excellent personal service. He kept me informed of the progress and shared details of recommended services. I highly recommend them for service needs given their customer first approach. More
Received excellent service on my NX 350 from Brock Ward, Service Advisor at Hendrick Lexus Northlake. Thank you Brock and best regards. Satisfied customer! TLB Service Advisor at Hendrick Lexus Northlake. Thank you Brock and best regards. Satisfied customer! TLB More