Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,100 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,100 Reviews of Hendrick Lexus Northlake

February 21, 2025

Brock Ward and his team were extremely knowledgeable and was able to get my car serviced exactly as requested. The team was patient and very helpful. Will be a returning customer. Thanks again Brock! More

by rakyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian, Brock Ward
Mar 02, 2025 -

Hendrick Lexus Northlake responded

Rakyaw, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Thank you for your loyalty!

February 21, 2025

Vinny was extremely helpful and was able to locate the vehicle choice. He was kept me updated during the whole process and was very knowledgeable. We were able to purchase the vehicle with ease and phen More

by rakyaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
Mar 02, 2025 -

Hendrick Lexus Northlake responded

Rakyaw, thank you so much for taking the time to share about your recent experience with Vinny and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family

February 20, 2025

We purchased a used vehicle from Hendrix Lexus Northlake. Harris Veneris located vehicle for us and completed our purchase most satisfactorily. We recommend Northlake Lexus and Harris Veneris for new car or More

by jackieveneris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Feb 23, 2025 -

Hendrick Lexus Northlake responded

Jackie, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and thank you for being part of our Hendrick Lexus Northlake family!

February 20, 2025

Excellent work, everyone is always friendly, and they get you in and out quickly. Very clean More

by rogndes72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 23, 2025 -

Hendrick Lexus Northlake responded

Rogndes72, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 19, 2025

I’ve been bringing my older Lexus to this dealership for a few years now and I would say it’s well worth it. The service is top notch and all thanks to my advisor, Brock Ward. He doesn’t miss a beat. He mak More

by NurseKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 21, 2025 -

Hendrick Lexus Northlake responded

Kay, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2025

Brock Ward exhibits excellent customer service to his customers. Always allows time for any questions or explanations for the services being performed. We never feel rushed or uninformed. Friendly, profe More

by Stryves 4 Excel Lenze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2025

Recently had my Lexus RC350 serviced at Hendrick Lexus Northlake. I worked with Brock Ward and received excellent personal service. He kept me informed of the progress and shared details of recommended More

by jrconnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

J. Connelly, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2025

Brock Ward was very helpful and informative it was a pleasure working with him it was a great experience More

by Create a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2025

Great service department with professional and competent advisors that go the extra mile for customers More

by robyndecoteau@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Lorenzo Mendez, Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Robyn, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for your loyalty!

February 18, 2025

Received excellent service on my NX 350 from Brock Ward, Service Advisor at Hendrick Lexus Northlake. Thank you Brock and best regards. Satisfied customer! TLB More

by softail2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Walters, Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for trusting our team to service your NX350!

...
11
...