
Hendrick Lexus Northlake
Charlotte, NC
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2,103 Reviews of Hendrick Lexus Northlake
I cannot say enough good things about this dealership. Everyone, across the board, is courteous and professional. They are more than happy to answer any and all of my questions. Everyone, across the board, is courteous and professional. They are more than happy to answer any and all of my questions. More
I was very much satisfied with Mr Eric Edwards mr. Edwards is very knowledgeable patient kind and easy to communicate with. I look forward to working with Mr Eric Edwards when ever I have a issue wit Edwards is very knowledgeable patient kind and easy to communicate with. I look forward to working with Mr Eric Edwards when ever I have a issue with my car. Thank you. Joanna Sanders More
I have always been treated with respect and given a detailed cost analysis before starting work. I had a car reserved and because service was limited to tires I elected to stay and wait. I like working detailed cost analysis before starting work. I had a car reserved and because service was limited to tires I elected to stay and wait. I like working with Omar and will wait for appointments when he is working. More
Excellent service and support every time I visit Hendrick Northlake, they keep my Lexus RX in tip top shape. Welcoming team, easy to work with, Garrett Crossman is a topnotch service advisor, very helpful, Northlake, they keep my Lexus RX in tip top shape. Welcoming team, easy to work with, Garrett Crossman is a topnotch service advisor, very helpful, professional, and understands the technical details concerning recurring or repair service needs. Highly recommended, you won't be dissappointed More
Everyone was great from the time I walked in the door to leaving! Whitney (our salesperson) and Todd were both fantastic and great to work with! They went above and beyond to ensure this was seamless proces leaving! Whitney (our salesperson) and Todd were both fantastic and great to work with! They went above and beyond to ensure this was seamless process and also to address any questions / issues. You can tell the culture at this dealership is very strong - in a good way!!! More
Garrett Crossman was very helpful with my car issue. He gave me a clear description of what needed to be done and it was done in a timely manner. He also communicated with me along the way. Thank you He gave me a clear description of what needed to be done and it was done in a timely manner. He also communicated with me along the way. Thank you More
I have had the pleasure of taking my wife’s Lexus to the Northlake location for over a year now. Everything from a new transmission in her old car to the 6 month service/inspection in her new car. Eddie a Northlake location for over a year now. Everything from a new transmission in her old car to the 6 month service/inspection in her new car. Eddie at Northlake Lexus has been awesome! We appreciate the great customer service and will continue bringing the car to Northlake. More