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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,131 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,131 Reviews of Hendrick Lexus Northlake

May 06, 2023

Super service, sales professionals know their product inside out. Appreciate the patience and expertise of the sales staff. Special shoutout to Milton Jackson who has helped us on multiple purchase More

by Dr.B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sean Cook
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Dr. B, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton once again provided you the 5-Star Lexus experience while assisting you with finding your newest vehicle. Congratulations and thank you for your loyalty!

May 05, 2023

My first Lexus purchase was a success. Brennan was detailed and made my purchase easy. His communication was clear and worked hard to make sure I was comfortable with my purchase. Next tim More

by ldjones790
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Brennan Gilreath
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

L. Jones, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Brennan. Congratulations on your first Lexus and welcome to our Hendrick Lexus Northlake family!

May 05, 2023

Mark Dockx was absolutely great to work with throughout our car buying experience! Actually everyone from sales, to technology, to finance was great! We highly recommend Hendrick Lexus Northlake! More

by vsbro16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Mark Dockx
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Vsbro, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 04, 2023

appreciate all involved in helping of me buying a new car from service to sales to finance and the gifts More

by koko9782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, James Rafidi, Omar Licout
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Koko, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We are thrilled that you enjoyed your time with our team and are excited to congratulate you on your new vehicle. Thank you for being a part of our Hendrick Lexus Northlake family!

May 04, 2023

Working with Milton Jackson was such a pleasure. He went the extra mile to ensure that my car buying experience was pleasant and comfortable. Everyone at Lexus was so nice and friendly! More

by V Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Jeff Nowacki
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

V Ford, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 04, 2023

Absolutely nice man! Very helpful and understanding. Makes feel comfortable about decisions with my car. More

by nadiasteen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Nadia, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 04, 2023

It's always a pleasure working with Hendrick Lexus Northlake. Milton, Jeff and Nick were all wonderful in the purchase of my new 2024 NX. This is my 2nd purchase with Milton and I love my vehicle. More

by LaTanya
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Jeff Nowacki, Nick Vannelle
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

LaTanya, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new 2024 Lexus NX and thank you for your loyalty!

May 03, 2023

The Lexus dealership is always clean and very welcoming. They also have water and snacks. The service is always outstanding! More

by Hnbugg
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Omar Licout
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Hnbugg, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian, Omar, and our team.

May 03, 2023

Robert was such a great person to buy my UX from ! The finance manager Jeff Nowacki was the best ever will definitely buy my next Lexus there !! This is my 3rd one !! More

by Twinkles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Twinkles, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert and Jeff provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus UX and thank you for being part of our Hendrick Lexus Northlake family!

May 03, 2023

Working with Omar was great! It was our pleasure to work with him. Lexus honored th ewarranty on our battery and cleaned our car! Excellent service! More

by lucyshearer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Lucy, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

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