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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,108 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,108 Reviews of Hendrick Lexus Northlake

April 28, 2023

My service representative is Eddie Hart. Eddie truly cares about his customers. I would give him more stars if it was possible. More

by lauriesuitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Laurie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

Eddie Hart and the team at Hendrick Lexus are amazing. Great customer care and knowledgeable. I highly recommend this dealership. More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Natasha, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

Could not be more pleased! Super patient staff and very pleasant to work with. Had a great experience and am very happy with my new ride! More

by iris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
May 01, 2023 -

Hendrick Lexus Northlake responded

Iris, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark and Jeff provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new ride and welcome to our Hendrick Lexus Northlake family!

April 27, 2023

This dealership is top notch all ways. I always bring my car for service here and have exceptional service every time. This time I had the pleasure of working with Brock Ward, who made sur More

by Jolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Jolin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 26, 2023

5K check on new RX350. As usual, Eddie hart took immediate care of me. He always listens and clarifies any issues. His communication and personal interaction with clients More

by Rx350 OG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your 5k service visit with Eddie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

April 25, 2023

Excellent experience with the entire process. Vincent and James provided a seamless and very professional sale. More

by Herb Clegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Vinny Estrada, Jose Canas
May 01, 2023 -

Hendrick Lexus Northlake responded

Herb, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny, James, and Jose provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 25, 2023

Eddie Hart the service advisor I work with is always helpful and attentive. He prioritizes customer service. More

by JTC1970
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

JC, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 23, 2023

As always I had great service at the dealership. Omar Licout Was awesome and great to work with! I was in and out quickly and had no issues! More

by Angie P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Eddie Hart, Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Angie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 23, 2023

Hendrick Lexus Northlake provided me with exceptional service from start to finish. From the initial coversations of what I was looking for through the tracking down of my ideal vehicle and finally when More

by Masonhupp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Marock
May 01, 2023 -

Hendrick Lexus Northlake responded

Mason, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 21, 2023

Everyone I encountered in Sales, Service, Finance and Management were exceptionally courteous, knowledgable and professional. More

by cwcollierjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Strickland, Jeff Nowacki, Robert Marock, Lorenzo Mendez
May 01, 2023 -

Hendrick Lexus Northlake responded

C. Collier, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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