Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,131 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,131 Reviews of Hendrick Lexus Northlake

April 29, 2023

Eddie Hart and the team at Hendrick Lexus are amazing. Great customer care and knowledgeable. I highly recommend this dealership. More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Natasha, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

My service representative is Eddie Hart. Eddie truly cares about his customers. I would give him more stars if it was possible. More

by lauriesuitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Laurie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

Eddie Hart is consistently professional, courteous and knowledgeable. Good person, good service from both Eddie and Lexus. More

by rmannable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Rmannable, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

We travel 3. 5 hrs to have our RX350 serviced at Hendrick Northlake every time! Would not trust it to any other service. Eddie Hart is our go to Service Advisor. H More

by neal.roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Roxie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Eddie and truly appreciate you making the 3.5 hour trip to service with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 28, 2023

Could not be more pleased! Super patient staff and very pleasant to work with. Had a great experience and am very happy with my new ride! More

by iris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
May 01, 2023 -

Hendrick Lexus Northlake responded

Iris, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark and Jeff provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new ride and welcome to our Hendrick Lexus Northlake family!

April 28, 2023

Great customer service as Always. I will be back for my next service appointment at 60,000 miles. More

by Thomas Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Thomas, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next 60k mile visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 27, 2023

This dealership is top notch all ways. I always bring my car for service here and have exceptional service every time. This time I had the pleasure of working with Brock Ward, who made sur More

by Jolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Jolin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 26, 2023

5K check on new RX350. As usual, Eddie hart took immediate care of me. He always listens and clarifies any issues. His communication and personal interaction with clients More

by Rx350 OG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your 5k service visit with Eddie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

April 25, 2023

Excellent experience with the entire process. Vincent and James provided a seamless and very professional sale. More

by Herb Clegg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Vinny Estrada, Jose Canas
May 01, 2023 -

Hendrick Lexus Northlake responded

Herb, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny, James, and Jose provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 25, 2023

Eddie Hart the service advisor I work with is always helpful and attentive. He prioritizes customer service. More

by JTC1970
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2023 -

Hendrick Lexus Northlake responded

JC, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

...
112
...