
Hendrick Lexus Northlake
Charlotte, NC
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2,100 Reviews of Hendrick Lexus Northlake
This dealership is wonderful! Brock made my service experience easy and stress free. The customer service is excellent! Brock made my service experience easy and stress free. The customer service is excellent! More
Very professional, very concerned about customer comfort, satisfaction, and going the extra mile to make customer feel valued. Very happy with salesperson Hussein Amir. satisfaction, and going the extra mile to make customer feel valued. Very happy with salesperson Hussein Amir. More
I always receive great service from this dealership. Brock Ward served as my representation for my last visit. I needed a loaner car because of additional service. He kept me informed throughout the pro Brock Ward served as my representation for my last visit. I needed a loaner car because of additional service. He kept me informed throughout the process . I appreciated the clarity and promptness of service. The young man who did the video of the diagnostics was great also. Everyone was very professional . More
I love this dealership, everyone there always makes me feel special, like I belong! I appreciate Brock Ward for getting my 1st service done super fast and his communication was spectacular & a nice car cl feel special, like I belong! I appreciate Brock Ward for getting my 1st service done super fast and his communication was spectacular & a nice car clean after, The video I recieved from my technician Stuart was amazing as well, letting me know I was taking great care of my vehicle. Super grateful to be a Lexus Northlake Customer. More
Hendrick Lexus Northlake is always very accommodating and works around my schedule. They are consistently friendly, knowledgeable, and professional. works around my schedule. They are consistently friendly, knowledgeable, and professional. More
While the dealership had a good amount of pre-owned inventory, the ideal car for me was located at a different Hendrick location and was delivered to the Northlake lot so that I could continue to work inventory, the ideal car for me was located at a different Hendrick location and was delivered to the Northlake lot so that I could continue to work with Brennan who had gained my trust. More
I had a an excellent customer experience at this dealership. Everyone was so professional and friendly. Sean Cook was the finance manager who processed my car loan, and he made the transaction so si dealership. Everyone was so professional and friendly. Sean Cook was the finance manager who processed my car loan, and he made the transaction so simple for me. I walked away with a new car in less than 2 hours. I would and have recommended this dealership to many of my friends. More