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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,103 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,103 Reviews of Hendrick Lexus Northlake

February 01, 2023

Dealership makes you feel comfortable. I have been going to the dealership for ten years and I feel at home. More

by Dudewitdashoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service experience with Eric and are team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and loyalty for over ten years. Thank you for being part of our Hendrick Lexus Northlake family!

February 01, 2023

They’re great Eric Edwards is my service agent he’s the best but I think all the people are great More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Mitchell, thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We look forward to sharing your positive feedback with Eric and our team!

February 01, 2023

Service is always good dealerships is great my advisor eric it always great just a great experience. More

by Timtaylor535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Tim, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Very professional. Eric Edwards's direct you to what you really need. He's very helpful. More

by Mismack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Mismack, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

They are wonderful. Service great. Attitude great. They are really professionals. Love to see when establishments work like this. Hope other companies can copy from this More

by wolbobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Chase Ward
Report | Print
Feb 01, 2023 -

wolbobby responded

Thank you

Mar 01, 2023 -

Hendrick Lexus Northlake responded

Bobby, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are blown away by your kind words about Chase and our team and are honored to receive your 5-Star rating. We look forward to serving you again during your next visit.

February 01, 2023

This is the only dealership I will trust my vehicle with. Outstanding service, knowledge and very Courteous. The best I know of. More

by ronald.averette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Omar Licout
Report | Print
Feb 04, 2023 -

Hendrick Lexus Northlake responded

Ronald, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your trust and loyalty.

February 01, 2023

Dealership very clean and the staff that works there goes out of their way to please you. More

by laphyllislehnhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Phyllis, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

January 31, 2023

I recently had my SUV serviced at Hendrick Lexus Northlake. As always, their service was exceptional. I really trust Eric Edwards as my Service Advisor. I've driven other brands over the years bu More

by jean.humphrey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepherd, Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Jean, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Eric and are honored you have chosen Hendrick Lexus Northlake as your Lexus home. Thank you for your loyalty!

January 31, 2023

Omar was helpful and knowledgeable regarding my maintenance of my car. It is important that I trust his advice. Thanks, Omar. More

by Susan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Susan, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 31, 2023

Eric Edwards is the best in the Service Department. I have worked with him since the dealership opened. More

by lwongod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eric and our team at Hendrick Lexus Northlake! We truly appreciate your loyalty since day one!

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