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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,127 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,127 Reviews of Hendrick Lexus Northlake

February 27, 2023

Purchased 2nd vehicle from this dealership within a 5 month period. All I can say is, Top Notch! Always courteous, friendly and professional environment and not pushy at all! Robert Marock was my sales r More

by rjhdestined4greatness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rostam Rafie, Jeff Nowacki, Robert Marock
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, RJH! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding both your 2022 LS500 and 2021 Corvette Stingray along with Jeff in finance! Thank you for your kind words and congratulations on your new vehicles!

February 27, 2023

Nice place too buying Lexus. . very nice people.. I have awesome car and very happy about More

by alexandr.lymar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Alexandr, thank you so much for taking the time to share about your recent experience with Jack and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new awesome car and welcome to our Hendrick Lexus Northlake family!

February 26, 2023

Hendrick Lexus is always a friendly environment and Great service!!! Another great reason to buy a Lexus. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Chuck, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

February 26, 2023

Great customer service delivered by Eddie Hart! Always accommodating, quick to respond and friendly ! A go to More

by RCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 01, 2023 -

Hendrick Lexus Northlake responded

RCF, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

February 25, 2023

This is our second vehicle purchase from Hendrick Lexus. Customer service is consistently top notch. More

by Gjhsink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Gjhsink, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

February 24, 2023

Great customer service found the car that i was actually wanted and that was awsome More

by shamarkballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Shamark! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 24, 2023

This is my 2nd Lexus, I leased my 1st vehicle and afterwards I purchased it. Unfortunately it was totaled in December so I had to purchase another Lexus. All 3 times I worked with Sherif and it was More

by brenda Alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Brenda, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. While we are sorry to hear about your previous car, we are happy to hear that you are safe and Sherif once again provided the 5-Star Lexus experience to find the perfect replacement vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

February 24, 2023

Sherif has always been fair and transparent in our many transactions and found a way to make things work where possible. I hate to see him leave. More

by Bradprice1605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Nick Vannelle
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Brad, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Sherif. We are excited for his early retirement and will miss him terribly. Luckily he has mentored many of our new teammates! Once again, thank you for your positive feedback and loyalty.

February 23, 2023

Sherif made our Lexus purchase a pleasant experience. We planned on looking at a used vehicle and left with a brand new RX350h! All the staff was professional and the dealership was clean and had great More

by MDubberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, M. Dubberly! We are thrilled to hear Sherif provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus. Congratulations on your Lexus RX350h and welcome to our Hendrick Lexus Northlake family! We are thrilled to hear you love the RX350h as much as we do!

February 20, 2023

I recently moved here from NY. I used Lexus of Smithtown for all my service needs for over 20 years. When I took my car into Hendrick Northlake for my 90,000 mile service I was sur More

by Milton618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Milton, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and are thrilled to hear he assisted with making your dealership transition seamless. Welcome to North Carolina and our Hendrick Lexus Northlake family!

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