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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

December 05, 2022

My service advisor Chase Ward contacted me as soon as my vehicle was checked and explained he would contact me with recommendations. Chase reviewed in detail the recommended service and what it entailed and More

by ppulley2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

P. Pulley, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 05, 2022

Chase Ward hustles to give us great service! We appreciate him and Lexus Northlake taking care of our car there! More

by Rodgersmiked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 05, 2022

Fantastic service advisor team Chase Ward is strong one of the best! Can always count on Hendrick Automotive Group! More

by Mfiore158@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Chase, Josh, and our team.

December 04, 2022

My family loves coming here for business. Everyone is very helpful, kind and welcoming, and always does everything they can to help. More

by Ashley Hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Ashley! We look forward to sharing your positive feedback with Sherif and our team and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

December 02, 2022

Hussain Amir made me and my fiancee's car buying experience a breeze. He was very transparent and I was confident in my purchase. I definitely will send my family and friends to the Northlake Lexus More

by bigvman97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Hussain. Congratulations to your fiancée and welcome to our Hendrick Lexus Northlake family!

December 01, 2022

Omar was excellent. Brakes work perfectly!! Would definitely recommend this service to others. Thanks again! More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Dec 02, 2022 -

Hendrick Lexus Northlake responded

AD, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the Lexus 5-Star experience and look forward to serving you again during your next visit.

November 30, 2022

Nick Vannelle was great as always, everytime we see him he is in a great mood and always helpful More

by Buckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Vannelle
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Buckeyes, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Nick and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 30, 2022

I had such a wonderful experience here both trading in and purchasing my new vehicle. It has been a dream, and Sherif was so lovely to work with, he was kind and helpful and very knowledgeable. More

by hleighs90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Hleighs90, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 30, 2022

Sherif Labib always makes my buying experience exceptional! His ability to take care of the financial transaction is such an added value. More

by donnalittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eddie Hart, Brock Ward
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Donna, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif once again provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

November 30, 2022

It was a delight to plan for almost a year to trade in my 2016 RX350 for a 2023 RX 350h. The service team helped me plan, introduced me to the Sales Manager, Sherif, and he walked me through the process ( wa More

by Mdaniel4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Lucian Dobre, Omar Licout
Dec 01, 2022 -

Hendrick Lexus Northlake responded

M. Daniel, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif and our service team provided you the 5-Star Lexus experience while assisting you with the journey of finding your 5th Lexus. Congratulations on your new 2023 RX350h and thank you for being part of our Hendrick Lexus Northlake family!

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