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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

November 29, 2022

Great job with everything salesman took the time to make sure we had the car we wanted More

by Travisoholland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Travis, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Nap. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

November 29, 2022

Mark Dockx made the leasing journey so smooth. Liked hendrick dealership for not taking advantage of chip shortage and all. More

by Parvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Parvez, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Mark and look forward to sharing them with our team. Welcome to our Hendrick Lexus Northlake family!

November 21, 2022

Northlake is where I always take my car for service. Eric Edwards is so knowledgeable about car maintenance and always professional in his approach. I’ve never experienced any problems with this dealers More

by kimberlyhall25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Kimberly, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

Always accommodating, excellence customer experience Eric Edwards treats all his customers like they’re the most important! More

by Simonetti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Simonetti, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eric provided you the 5-Star Lexus experience and are blown away by your kind words as they embody the Lexus mission! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Always does a terrific job for me on my cars. The entire team provide great service More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Mickey, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our service team. Thank you for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Eric Edwards is always great to work with! He’s very personable and can be trusted to work with. More

by wrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Wrights, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and trust and look forward to serving you again during your next visit.

November 21, 2022

My experience at Northlake Lexus is always a pleasure. I have had an Awesome Service Advisor Eric Edwards for many years. He is nice, knowledgeable and always provides Great Service!! The customer service More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Carguy, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

I always bring my vehicle to Northlake Lexus to have it serviced. I live 70 miles away, but it is sooooo worth it because I KNOW that Eric Edwards is going to provide EXCELLENT service each and every time! More

by RRBishop06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 30, 2022 -

Hendrick Lexus Northlake responded

R. Bishop, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eric provided you the 5-Star Lexus experience and are blown away by your kind words as they embody the Lexus mission! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Someone is always there to greet you when you pull up to the service department. No waiting. We like having our own service advisor too. We always like working with Eric Edwards. He is very straight up and More

by Dogmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Dog mom, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for your loyalty!

November 21, 2022

I always have a great experience with the service department at Northlake Lexus! My service advisor is Eric Edwards and he is wonderful! More

by cyndilee1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Cyndi, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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