
Hendrick Lexus Northlake
Charlotte, NC
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2,103 Reviews of Hendrick Lexus Northlake
Buying a car is not always a fun experience. That changed with Lexus of Northlake. My first(and only) stop was to Lexus NorthLake. Working with Nap Williams was a blessing. His knowledge and pro That changed with Lexus of Northlake. My first(and only) stop was to Lexus NorthLake. Working with Nap Williams was a blessing. His knowledge and professionalism were 5 stars. There wasn't a question he couldn't answer. My overall experience was over the top. Very grateful that I stopped here first in pursuit of a new car. The technology dept. members were fantastic also. They helped with my garage door programming and learning the details about my new car. More
Hendrix Lexus of Northlake was fantastic. I could not have asked for better service, attention to detail or overall professionalism. I dealt with many business over my many years but Lexus o I could not have asked for better service, attention to detail or overall professionalism. I dealt with many business over my many years but Lexus of Northlake ranks with the best. More
My lease to own process was great, but very lengthy. Nap was so kind and professional. He made sure I understood the process and what information was needed. Sean was very helpful also. He provided gre Nap was so kind and professional. He made sure I understood the process and what information was needed. Sean was very helpful also. He provided great information pertaining to my lease buy out and the great information about additional options that were available. I have been a Lexus owner for years. I know the quality of the product. Love my GS350. It's smooth and sporty like me. Loving it. Yeah baby! More
Nayris did a great good and provided excellent customer service. It was an overall great experience. My only complaint is with the handling of the transfer of my tag. This is no reflection on Nayris. I service. It was an overall great experience. My only complaint is with the handling of the transfer of my tag. This is no reflection on Nayris. I live in SC but my purchase was from the Hendrick Northlake NC site. The taxes on my trade in vehicle was due the same month I bought my Lexus (September). Someone from the dealership called me and advised me to pay the taxes on my Murano and send them the receipt. Upon receiving the receipt, they would overnight my registration (they did overnight it). I received a notice in the mail from my local DMV/Tax office stating there was a problem with how it was handled, and I needed to come into the office to discuss. I had to take a day off work and ping pong between the tax office and the DMV. It was a very inconvenient and unpleasant experience for me. Other than that, my experience was great, and I am very satisfied with my purchase. More
The 2nd time I have purchased a car from Hendrick Lexus Northlake and with Sherif. The BEST experience I have had with a dealership. Sherif found me the best SUV to meet my needs, landed the price and ha Northlake and with Sherif. The BEST experience I have had with a dealership. Sherif found me the best SUV to meet my needs, landed the price and had me in and out the door in 1 hour...1 hour! More
I can't began to express how excited and happy the fine Ladies and Gentlemen at Hendrick Lexus made me feel. My new purchase was an awesome experience. No hassle or pressure. Kodo's to Nayris Abreu, NICE Ladies and Gentlemen at Hendrick Lexus made me feel. My new purchase was an awesome experience. No hassle or pressure. Kodo's to Nayris Abreu, NICE JOB!!! I've been dealing with Hendrick Lexus for the past three years and I haven't had one bad experience. Chase Ward is my Guy! Very helpful and courteous. He's always willing to answer questions and I feel Chase has my concerns and interests as a high priority. Creating a sense of ease! Thank You! More
Hendrick Lexus Northlake never disappoints! Omar Licout did an excellent job servicing my GX470 and keeping me updated. Many thanks to him and the entire team! Omar Licout did an excellent job servicing my GX470 and keeping me updated. Many thanks to him and the entire team! More