Hendrick Lexus Northlake

I walked in to an immaculate kept business with exceptional employees. Awesome experience for me. exceptional employees. Awesome experience for me. More

Very good experience. We had Very good customer service throughout the process. Would recommend to family and friends We had Very good customer service throughout the process. Would recommend to family and friends More

We special ordered a new Lexus from Hendrick Lexus Northlake. Our salesperson, Nap kept us informed of the status of that order all the way through to that glorious day when he called to say, "Your c Northlake. Our salesperson, Nap kept us informed of the status of that order all the way through to that glorious day when he called to say, "Your car has just arrived and will be unloaded shortly". When we arrived to pick it up, Nap had parked it in a safe place away from everything and everyone else. On our initial drive, he amazed us with his knowledge of the vehicle, all the way down to the tiniest item on the car. He stayed with us throughout the entire signing process, keeping his focus on us. He never even glanced at another "sales prospect", but stayed at our side to make sure he was available for any questions we might have. He is by far, the best salesperson we have ever dealt with. BTW, unlike our Lincoln dealership that sold us a new Lincoln a few years ago, this Lexus dealership had a Delivery Specialist to help us become familiar with our new Lexus. Delivery Specialist Brock very patiently showed us every technical detail of our new Lexus and even demonstrated those features as he sat in the car next to us. If you're shopping for a new car, we suggest you go to Hendrick Lexus Northlake, a dealership that really does care for you and proved it to us by employing people like Nap and Brock. Ask for them, you will not be disappointed. More

I just purchased a 2023 ES350. I have to give an excellent rating to the team. Nap Williams was our Sales consultant and he was the best. What a kind person Nap is. So positive and I have to give an excellent rating to the team. Nap Williams was our Sales consultant and he was the best. What a kind person Nap is. So positive and helped me with everything I asked. I have recently bought from flow, but I can say the Hendrick team of Nap Williams. Jeff Nowacki and Jose Canas are the best. Thanks again Nap you certainly have won me over to Hendrick Northlake. I'm already looking forward to my next new Lexus in a couple years. More

Wonderful customer service, Omar Licout was amazing very professional, kind, and knowledgeable. Would recommend Lexus Northlake. professional, kind, and knowledgeable. Would recommend Lexus Northlake. More

As a woman you always have to worry about- am I being taken advantage of - at a car dealership. I NEVER WORRY, at Hendrick Lexus. I bought my car there, I service my car there, I will never buy a car fro taken advantage of - at a car dealership. I NEVER WORRY, at Hendrick Lexus. I bought my car there, I service my car there, I will never buy a car from any other dealership. David Sheppard and Omar Licut always treat me with the utmost respect. They are honest, affordable and kind. More

Omar and the Lexus Team made me feel like family. All the details were handled promptly and professionally. All the details were handled promptly and professionally. More

Chase Ward and the Service Manager provided exemplary customer service and exceeded my expectations. Great job! customer service and exceeded my expectations. Great job! More

I always have a great experience when I bring my car into have service at Lexus Northlake. I can count on Eric to make sure everything is taken care of in a timely and professional manner. have service at Lexus Northlake. I can count on Eric to make sure everything is taken care of in a timely and professional manner. More

I had my Lexus LS460 serviced at HENDRICK LEXUS Northlake last week, Received first class service from Eric Edwards. They alway do a nice job! last week, Received first class service from Eric Edwards. They alway do a nice job! More