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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,109 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,109 Reviews of Hendrick Lexus Northlake

September 14, 2022

Great service . Omar Licout the best and Angie, the tire lad, gave me excellent service ! More

by Dc2931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie, tires , Omar Licout
Sep 14, 2022 -

Dc2931 responded

Great service and knowledgeable employees Omar and Angie

Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Omar, Angie, and our team at Hendrick Lexus Northlake! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 14, 2022

Thank you, Mr. Williams for going the extra mile in helping us get our car ! More

by Blackmen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Naphtali Williams, Jeff Nowacki, Vincent "Coach" Williams, Brock Ward
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Mr. Williams provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

September 13, 2022

Excellent, fast service on my vehicle today. Mr. Eddie Hart provided exemplary customer service … prompt, kind, professional and exquisite attention to detail ! Keep up the great work ! On More

by kllkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Kelly, thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake. We are blown away by your kind words about Eddie and our team and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

September 12, 2022

Very professional; this is the reason my husband and I are now on our ninth Lexus from this dealership! More

by DavidsonNana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eric Edwards, Ted Funk
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Nana, thank you so much for your incredible review for Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty. Congratulations on your ninth Lexus and thank you for being part of our Hendrick Lexus Northlake family!

September 12, 2022

This is the best experience I’ve had at a car dealership . The kindness , honesty , and integrity that was shown to me was just awesome ! Nap was an excellent sales man , my purchase was seamless and fun . More

by Lisamarie gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sean Cook
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Lisa Marie, thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Nap and Sean provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

September 10, 2022

Vinny has helped me since March in finding the perfect vehicle for my pocket and style. He’s been amazing! More

by tbirtha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Brock Ward, Vinny Estrada
Sep 15, 2022 -

Hendrick Lexus Northlake responded

T. Birtha, thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 09, 2022

Northlake is my preferred Lexus dealer and where I prefer to receive maintenance in my Lexus. They are friendly, efficient and always deliver quality services in a timely manner. The waiting area is pristine More

by Vividee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Vivi, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We truly appreciate your 5-Star rating look forward to sharing your kind words with Omar and our team. Thank you for making the extra drive just to be part of our Hendrick Lexus Northlake family!

September 09, 2022

Thank you for wonderful service as always! I always enjoy coming in to the dealership! Omar L. ALWAYS takes such good care of me. Last time I was in, he gave me his car charger because mine More

by roseanne.mazzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Roseanne, thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake. We are blown away by your kind words about Omar and our team and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

September 09, 2022

I’ve only had my car 6 months and somehow found a nail in my tire. Omar Licout took care of us and replaced my tire. We didn’t have a appointment and he took care of us quickly. Great service! More

by Samabbielizzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! While we are sorry to hear about the tire in your new Lexus, we are happy to hear Omar was able to take care of it quickly and get you safely back on the road! We look forward to serving you again during your next scheduled visit. :)

September 09, 2022

Jackie was awesome - she found me exactly what we were looking for in less than a week. We'd be working with another dealership for another brand and had been on a wait list since last December. Jackie ma More

by Diane S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Jackie Layne
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Diane, thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake. We are blown away by your kind words about Jackie and our team and are thrilled to congratulate you on your new vehicle! Welcome to our Hendrick Lexus Northlake family!

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