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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,108 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,108 Reviews of Hendrick Lexus Northlake

September 27, 2022

Nayris was great to work with throughout the buying experience and she worked hard to make it seemless. More

by Cclark93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nayris Abreu
Sep 29, 2022 -

Hendrick Lexus Northlake responded

C. Clark, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Nayris. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

September 26, 2022

Jackie is as sweet as they come! She was an absolute pleasure working with. I appreciated her professionalism, enthusiasm, and patience. Having strong communication is a skillset I g More

by Belletrachtenberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Jackie Layne, Brock Ward
Sep 29, 2022 -

Hendrick Lexus Northlake responded

Belle, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Jackie, Jeff, and Brock. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 23, 2022

The Dealership was top notch and everyone I came into contact with was extremely professional & polite. Nayris Abreu was very helpful and had such a pleasant attitude, she made it a joy to make a major More

by terence.banks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Robbie Strickland, Jeff Nowacki, Hussain Amir, Chase Ward, Nayris Abreu
Sep 29, 2022 -

Hendrick Lexus Northlake responded

Terence, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Nayris and Hussain. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 23, 2022

The sales consultant, the business manager and the delivery specialist were all very friendly and made our experience of buying a new Lexus easy. More

by maxbeck07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Amir was also very helpful with the technology of the vehicle. , Jeff Nowacki, Mark Dockx
Sep 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Max! We look forward to sharing your positive feedback with Mark, Jeff, Hussain, and our team! Congratulations on your new Lexus!

September 21, 2022

Chris Pell awesome repair! So nice to find people with great attitude and service.Look forward to coming back! Thank you More

by Nick Pell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pell
Sep 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Nick! We look forward to sharing your positive feedback with Chris and our team!

September 20, 2022

As always , a great experience! Bill Aldridge picked up our car and Omar did a great job in Service. More

by rcranford54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 29, 2022 -

Hendrick Lexus Northlake responded

R. Cranford, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Bill, Omar, and our team!

September 19, 2022

The deanship was very informative and helpful. I worked with Omar Licout and he provided great customer service. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, DJ! We look forward to sharing your positive feedback with Omar and our team.

September 17, 2022

Wonderful customer service! This is our second vehicle purchase from the dealership and I can’t say enough positive things about James. Tesla and Nayris provided us with an sp More

by Josh and Crystal Luffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir, Nayris Abreu, Tesla Foschini
Sep 29, 2022 -

Hendrick Lexus Northlake responded

Josh and Crystal, thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about James, Tesla, Nayris, and Hussain. Congratulations on your second Lexus and thank you for being part of our Hendrick Lexus Northlake family!

September 16, 2022

I just purchased from this dealership last weekend and had a great experience! My sales lady was very nice and walked me through all the features on my new vehicle. We were there late in the day, after th More

by Mhathaway07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Nayris Abreu
Sep 29, 2022 -

Hendrick Lexus Northlake responded

M. Hathaway, thank you for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are thrilled to hear Nayris provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 14, 2022

Great service . Omar Licout the best and Angie, the tire lad, gave me excellent service ! More

by Dc2931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie, tires , Omar Licout
Sep 14, 2022 -

Dc2931 responded

Great service and knowledgeable employees Omar and Angie

Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Omar, Angie, and our team at Hendrick Lexus Northlake! We look forward to sharing your 5-Star rating and positive feedback with our team.

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