Hendrick Lexus Northlake

Chase Ward always delivers great customer service. I'll ask request him every single time. Always a pleasure! I'll ask request him every single time. Always a pleasure! More

We are extremely pleased with service provided by Robert , James and Jose. Robert helped us through each step and made the purchase experience very pleasant. Tech team was knowledgeable and answered all que , James and Jose. Robert helped us through each step and made the purchase experience very pleasant. Tech team was knowledgeable and answered all questions we had. Very family friendly dealership team would definitely recommend to my friends. More

I was very pleased with my service. Chase Ward was very friendly and very knowledgeable of the service that I needed according to the mileage on my vehicle. All questions were answered Chase Ward was very friendly and very knowledgeable of the service that I needed according to the mileage on my vehicle. All questions were answered and I appreciated the complimentary car wash. More

Chase Ward was amazing. He was thorough and attentive. Promote him now please! Thank you for the service He was thorough and attentive. Promote him now please! Thank you for the service More

The service is always first class. I’m always treated with courtesy, the waiting area is comfortable, service needs are explained in full AND I get a video of my car in the service bay I’m always treated with courtesy, the waiting area is comfortable, service needs are explained in full AND I get a video of my car in the service bay. More

Chase Ward is the best service advisor! He’s very attentive and cares about the guests. Always my go to! He’s very attentive and cares about the guests. Always my go to! More

Chase Ward did an outstanding job as usual. Chance was polite, professional, & communicative. Always a pleasure. Chance was polite, professional, & communicative. Always a pleasure. More

As a repeat Lexus owner, I've come to expect nothing but the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoin the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoint - they were exemplary in all the ways that matter and what I've come to expect. My car purchase was spear-headed by Milton Jackson and he was as good as it gets! Accommodating, very professional and courteous aren't big enough words for how he took care of me. He even brought another vehicle in from the sister Lexus dealership in town, just so I could compare them side-by-side! I was both impressed and speechless when he pulled that off in less than 2 hours. When it came time to take care of a few cosmetic items in their service department, Chase Ward took care of everything. Definitely ask for Milton and Chase when you visit that dealership!......Gabriel Ghanem More

Chase was a pleasure to work with! ! Much appreciate the efficiency as well of Hendrick Lexus!! ! Much appreciate the efficiency as well of Hendrick Lexus!! More

I would like to thank Eric Edwards for great customer service. He is very knowledgeable with his service. service. He is very knowledgeable with his service. More