Hendrick Lexus Northlake

Eddie is always great! He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Ed He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Eddie to friends and family! More

Prompt service and kept me informed. All Weber well and my car is running great. All Weber well and my car is running great. More

Had my Lexus serviced at Lexus Northlake. Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved th Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved things right along. I was in and out in a minimum of time. More

The online service request schedule is great. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. More

Hendrick Lexus Northlake and Sherif Labib provided EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would d EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would definitely visit the dealership again and refer friends and family to see Sherif. Everyone we encountered at the dealership was wonderful! Thanks for making what could be a stressful experience so easy and smooth! More

Vinny was excellent! Very attentive and easy to work with. He truly cares about his customers. Very attentive and easy to work with. He truly cares about his customers. More

This is the 2nd time we got a vehicle from Lexus Northlake dealership and it has been wonderful so far, I almost went to diff dealership because when I came a month ago to Northlake and was looking Northlake dealership and it has been wonderful so far, I almost went to diff dealership because when I came a month ago to Northlake and was looking for a brand new Lexus 350 I did not have a pleasurable experience with a Sales person back in June-July. We decided to yo back and give it a try again and we were connected to Nayris who’s amazing,helpful & accomodating. More

We had great customer service at Hendrick Lexus. Chase Ward did a great job getting our 45,000 mile service on our 2017 Lexus RX350 in an hour. Thank you so much!!! Chase Ward did a great job getting our 45,000 mile service on our 2017 Lexus RX350 in an hour. Thank you so much!!! More

Robert was exceptional from beginning to end. From the moment I made an inquiry for a new RX SUV I was looking to buy for my upcoming 50th Birthday; I was contacted by Robert from the Lexus Nort From the moment I made an inquiry for a new RX SUV I was looking to buy for my upcoming 50th Birthday; I was contacted by Robert from the Lexus Northlake Dealership who offered to help me from having a driving test to answer all the questions I have. He explained to me the different options I have with which led me to buy my brand new 2022 RED Lexus RX 350. He made my experience smooth and pleasant. Robbie, his manager, was also very welcoming to me on the first day and the day I was picking my new car. Jeff from finance was very cleared in my additional options and offered an excellent finance service and discounts. Last but not least Brock was very nice showing all the technology of my new car in details that for a simple old school woman like me it was so overwhelming. However, I am looking forward to using all of those nice technology features. I really had a great experience with the Lexus Team at Northlake. More

would give dealership 5 stars but would give sales manager Ed a 1-star review, he was rude and arrogant when we spoke. As a longtime customer of this dealership, we walked out after talking to him. Sh manager Ed a 1-star review, he was rude and arrogant when we spoke. As a longtime customer of this dealership, we walked out after talking to him. Sheriff followed up and apologized. Sheriff saved the sale and relationship. would not come back if we had to deal with Ed. have purchased multiple cars from here including a lc500. More