Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,140 Reviews
Call Dealership (833) 432-1510
View Awards

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,140 Reviews of Hendrick Lexus Northlake

September 09, 2022

I’ve only had my car 6 months and somehow found a nail in my tire. Omar Licout took care of us and replaced my tire. We didn’t have a appointment and he took care of us quickly. Great service! More

by Samabbielizzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! While we are sorry to hear about the tire in your new Lexus, we are happy to hear Omar was able to take care of it quickly and get you safely back on the road! We look forward to serving you again during your next scheduled visit. :)

September 09, 2022

Hendrick Lexus Northlake service is great. They follow on thru all channels: phone, text, email. I really appreciate them following up and helping. Great service team! More

by k_schiano
Recommend Dealer
Yes
Employees Worked With
Ted Funk, Omar Licout
Report | Print
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Ted, Omar, and our team at Hendrick Lexus Northlake, K. Schiano! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 09, 2022

Omar was great and very proffesional! He went out of his way to take care of me and my service needed More

by Dibunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Omar and our team at Hendrick Lexus Northlake, Dibunz! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 09, 2022

I’m always made to feel special and receive excellent service. I love getting a video of the work they’re doing on my car as I wait. Eddie Hart is most helpful!!! More

by Sally H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake, Sally! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 08, 2022

Great experience with Sherif. We'll be coming back to see him for our next car. We always have good experience in service as well. More

by Basala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Basala, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words.

September 08, 2022

Pleased with their service and offerings. All The employees were very knowledgeable, cordial and pleasant. More

by adeodiaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jeff Nowacki, Logan Teeter, Vinny Estrada
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Adeodiaka, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are so happy to hear Jeff, Logan, Vinny, and Jose provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 07, 2022

Service is always excellent, Eddie Hart always takes great care of us. He is the consummate professional and takes great pride in his work. More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Brett, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words to Eddie and our service team.

September 06, 2022

Worked with Nap in buying our Lexus and he was PHENOMENAL! Everyone at north lake was friendly, kind and helpful. More

by Krista.c.thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jeff Nowacki
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Krista, thank you so much for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are so pleased to hear Nap provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 03, 2022

I have only bought 2 cars from a dealership and this one was absolutely the best. Everything was smooth and stress free. Thanks to the awesome people at Hendrick Lexus Northlake. More

by waldrofflee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Rostam Rafie, Robbie Strickland, Sean Cook, Jackie Layne
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Lee, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are so pleased to hear our team provided you the 5-Star Lexus experience and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

September 03, 2022

Expert attention given by Chase Ward. ...knowledgeable, professional, friendly, thorough! Upon checkout, Chase explained everything performed on my car! I look forward to working with C More

by Teerific
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Teerific, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 02, 2022 -

Teerific responded

I will always ask Chase Ward to assist me when visiting Hendrick!

1
...
147
148
149
...
214