Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,111 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,111 Reviews of Hendrick Lexus Northlake

August 04, 2022

Chase Ward always takes the best care of us. He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Mary, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Chase. We look forward to serving you again during your next visit!

August 04, 2022

Accommodations meet all expectations and service time are always within expected time frame. Very neat and clean facility. More

by Nbradshaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Aug 27, 2022 -

Hendrick Lexus Northlake responded

N. Bradshaw, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

August 04, 2022

CHASE WARD WAS EXCELLENT HAD MY CAR LOOKING GOOD AND RUNNING FINE,THE AIR BLOWS OUT GREAT GOOD COLD AIR ONLY PERSON I LIKE LOOKING AT MY CAR IS MR CHASE WARD HE KEPT ME INFORMED WHAT WAS GOING ON SEND M More

by tammywilson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Tammy, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are blown away by your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 04, 2022

Excellent service by Chase Ward and the North Lake Team. Welcoming arrival, quick sign-in, informative video of the under body inspecation, easy checkout. Couldn't have been a better experience More

by dennyabbey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Abbey! We are so pleased to hear you enjoyed your service visit to Hendrick Lexus Northlake and look forward to sharing your positive feedback with Chase and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2022

Eric Edwardsis an awesome Service Consultant. He has been my Service Consultant for many years. He has kept all my Lexus vehicles throughout the years in too condition. I value his service, his o More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Aug 29, 2022 -

Hendrick Lexus Northlake responded

CarGuy, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are blown away by your kind words about Eric and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2022

Exceptional customer service department. Very attentive and provided up-to-the-minute information on my service call. More

by billletendre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 27, 2022 -

Hendrick Lexus Northlake responded

Billie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

August 03, 2022

Service was great. We came to the dealership near closing time and the salesman maintained a positive attitude and assured that our purchase was perfect before leaving. More

by Ariel Xu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Sal Rizzo
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Ariel, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Sal. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 03, 2022

My experience at Hendricks from the time we walked in until the time we left was incomparable to any other experience I've had buying cars. It was top notch! More

by Kristimichelle08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Aug 27, 2022 -

Hendrick Lexus Northlake responded

Kristi, thank you so much for taking the time to share about your recent sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sal provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 02, 2022

Professionlism at it's best. No haggle just business as usual everything mapped out and ready to go.Thanks Omar More

by Steve Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 23, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Steve! We look forward to sharing your positive feedback with Omar and our team!

Aug 23, 2022 -

Steve Robinson responded

Top notch and professional

August 02, 2022

Omar was very knowledgeable, helpful, friendly, courteous. Highly recommend. Kept us informed and service was completed timely. More

by Lmmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 23, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Omar and our team!

...
151
...