Hendrick Lexus Northlake

would give dealership 5 stars but would give sales manager Ed a 1-star review, he was rude and arrogant when we spoke. As a longtime customer of this dealership, we walked out after talking to him. Sh manager Ed a 1-star review, he was rude and arrogant when we spoke. As a longtime customer of this dealership, we walked out after talking to him. Sheriff followed up and apologized. Sheriff saved the sale and relationship. would not come back if we had to deal with Ed. have purchased multiple cars from here including a lc500. More

Top Notch Dealership! ! Everyone there was super nice and very helpful. Our salesman Mark was fabulous!!!! ! Everyone there was super nice and very helpful. Our salesman Mark was fabulous!!!! More

Robert is a great person to work with. I greatly appreciate the excellent service and ease of the purchase! I greatly appreciate the excellent service and ease of the purchase! More

We had a very enjoyable experience working with Vinny to purchase our new RX350L. While we were very happy with our Audi Q7, we needed something that was easier for my wife to enter/exit and had some of t purchase our new RX350L. While we were very happy with our Audi Q7, we needed something that was easier for my wife to enter/exit and had some of the same features. Vinny was very patient with us , explaining the options, and when the vehicle we decided on wasn't available, he found us one scheduled to come in within the next couple weeks that fit our requirements. He was timely in his updates and made the purchase experience easy and enjoyable. Since this was our 3rd Lexus, we had come to expect this type of service from Lexus employees and Vinny did not disappoint. Brock also did an excellent job in explaining how all the new technology worked and helped us set up several items before we left the "delivery room" Awesome job gentlemen!! We appreciate you!! More

We purchased a new 2022 Lexus Sport RX350 from Hendrick Lexus Northlake. We are very happy with our purchase. We would like to thank Naphtali Williams Sales & Leasing Consultant for his assistance. He Lexus Northlake. We are very happy with our purchase. We would like to thank Naphtali Williams Sales & Leasing Consultant for his assistance. He was very thorough, knowledgeable and patient with us. He also provided outstanding customer service. Thanks, again Nap. Best Regards, Preston and Sandra More

Hussain, Logan, and Sean were outstanding. They stayed with me late into the evening and we’re super gracious and kind. Will definitely buy my next vehicle there. The service was extraordinary They stayed with me late into the evening and we’re super gracious and kind. Will definitely buy my next vehicle there. The service was extraordinary and the care genuine. More

It is a great experience every single time we come. Sherif is great, we have bought every car from him Sherif is great, we have bought every car from him More

Chase Ward has been my service advisor for years and always goes above and beyond to provide the best experience possible. Chase’s integrity and professionalism is second to none. always goes above and beyond to provide the best experience possible. Chase’s integrity and professionalism is second to none. More

I had a very pleasant experience at Hendrick Lexus. I commend Robert Marock for his Patience with me. Before I took possession of my Lexus, I was changing directions faster than an oscillating fan. ( n I commend Robert Marock for his Patience with me. Before I took possession of my Lexus, I was changing directions faster than an oscillating fan. ( no pun intended). I was also pleased that Robert did not abandon us while we waited to do that dreaded paper work. we engaged in conversations ranging from his gardening to his upcoming wedding. Very personable young man. My wife and I thank Robert for guiding us through our Lexus journey. Sincerely, James &Jackie Herndon More

I was updated via email and or phone call of the status of the suv I ordered. I was pleasantly surprised to see the salesman was also the finance guy. Sherif explained all of our options and this made the of the suv I ordered. I was pleasantly surprised to see the salesman was also the finance guy. Sherif explained all of our options and this made the deal smooth and stress free. Sherif made sure I had a tech specialist assigned to me ready to explain the technology which was like icing on the cake. I drove away educated on the vehicle and confident that I received the right deal that worked in my favor! I will be bragging about Lexus quality and staff. Thank you for all you did to make this a success! More