
Hendrick Lexus Northlake
Charlotte, NC
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2,110 Reviews of Hendrick Lexus Northlake
Omar Licout was a wonderful He got me in quickly for my inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also wonderful that he noticed that I was there unlike other dealerships have done me in the past when they have ignored me while I was waiting for somebody to help me More
My experience with this dealership have been outstanding and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good work guys. More
This dealership was great and moved fast with purchase process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. More
I was impressed that the technician sent me a video showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. More
Chase went above and beyond my expectations of a service advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! More
I purchased my Lexus from this location and have all of my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRIC my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRICK Lexus Northlake. More
Chase Ward is very professional and attentive! We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s boss David Shephard who covers for His guys plus follows up on our customer experience as well! More
Chase Ward always takes the best care of us. He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! More