Hendrick Lexus Northlake

Chase Ward did a terrific job handling my service needs. Good communication and prompt service. Good communication and prompt service. More

Great, professional service. Eddie and Sal were pleasant to work with. All details concerning my visit was fully explained. I was in and out within 2 hours. Eddie and Sal were pleasant to work with. All details concerning my visit was fully explained. I was in and out within 2 hours. More

Excellent service re defective Bridgestone performance tire on my Lexus IS 350 F-Sport. Suggest you seek out Eddie Hart as service advisor who responded promptly to the problem, along with Service Mgr. Da tire on my Lexus IS 350 F-Sport. Suggest you seek out Eddie Hart as service advisor who responded promptly to the problem, along with Service Mgr. David Shepherd, in intervening with Bridgestone on my behalf. Kudos to both, and deep thanks! More

My experience was extraordinary and the team was fantastic! Grateful for everyone I interacted with. Everyone was professional and extremely nice and helpful. fantastic! Grateful for everyone I interacted with. Everyone was professional and extremely nice and helpful. More

Eddie Hart is the service person you want to work with. He is very knowledgeable and often gives me the best advice. He handles thing correctly so from that could save me a lot of time. You can just leave He is very knowledgeable and often gives me the best advice. He handles thing correctly so from that could save me a lot of time. You can just leave your car to him then he will take good care of it. More

Eddie Hart, my service advisor, is absolutely phenomenal! From the first moment I arrive for service he greets me, and sees that every moment until service is completed goes smoothly. I always feel well info From the first moment I arrive for service he greets me, and sees that every moment until service is completed goes smoothly. I always feel well informed, professionally treated, and yet still feel like a welcome guest at a good friend’s home. I’ve driven Lexus for 20 years, have lived in 3 states, and Eddie Hart at Hendrick Lexus keeps me coming back. More

They truly make customer service a customer experience! The staff always exceeds expectations and deliver it quicker than expected! The staff always exceeds expectations and deliver it quicker than expected! More

Came in for a 50k service and am delighted with the outcome. Very happy I purchased my RX450 here. Plus, I hope Eddie handles my service needs next visit. outcome. Very happy I purchased my RX450 here. Plus, I hope Eddie handles my service needs next visit. More

Awesome customer service. Low pressure sales. Great value in the vehicle that I purchased. Would come back!! Low pressure sales. Great value in the vehicle that I purchased. Would come back!! More

Truly act in the customer's best interest and this continues after the purchase or lease. Facility is comfortable and conducive for customer care. James continues to be most helpful, knowledgeable a continues after the purchase or lease. Facility is comfortable and conducive for customer care. James continues to be most helpful, knowledgeable and professional. Hassan, the technology whiz, really knows his stuff and is extremely patient with we neophytes. More