Hendrick Lexus Northlake

Chase Ward (Service Advisor) did a great job to get me the service I needed for my 2011 IS350C with 184,000 miles. He was professional and met all my needs for timeliness, loaner, etc. he also took the ti the service I needed for my 2011 IS350C with 184,000 miles. He was professional and met all my needs for timeliness, loaner, etc. he also took the time to find best cost package and a very competitive price on two tires. More

Mark dockx provided a great experience which made for an easy and pain free buying experience. easy and pain free buying experience. More

Omar Licout was a wonderful He got me in quickly for my inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also wonderful that he noticed that I was there unlike other dealerships have done me in the past when they have ignored me while I was waiting for somebody to help me More

My experience with this dealership have been outstanding and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good work guys. More

This dealership was great and moved fast with purchase process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. More

I was impressed that the technician sent me a video showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. More

Nice setup . Great area to relax. Good advisors. Knowledge of tech good. Timely manner service Great area to relax. Good advisors. Knowledge of tech good. Timely manner service More

Chase went above and beyond my expectations of a service advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! More

Wonderful service people! The waiting area is always clean and neat, They always keep you informed about the service. The waiting area is always clean and neat, They always keep you informed about the service. More

I purchased my Lexus from this location and have all of my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRIC my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRICK Lexus Northlake. More