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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,134 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,134 Reviews of Hendrick Lexus Northlake

February 13, 2025

Whitney was incredibly knowledgeable, helpful, and available. We are so grateful to have had such a great experience! Everyone at the Northlake location was super nice and helpful! More

by mofrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Zoey Sisler, Whitney Suarez, Sam McMackin
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Mofrone, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Whitney provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 12, 2025

If you want top notch people and customer service come here! I walk in the door at Hendrick Lexus Northlake and am always greeted “Hi Mrs. Case!” The sales and service truly know their customers by name a More

by KCase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Omar Licout
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Mrs. Case, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about both Harris and Omar. We truly appreciate your loyalty and are honored you have chosen Hendrick Lexus Northlake as your "Lexus home!"

February 12, 2025

Less than 2. 5 hours all paper works done. Whitney S my sales person was on point polite, humble and friendly. More

by Daviddhakshin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez
Feb 20, 2025 -

Hendrick Lexus Northlake responded

David, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Whitney provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 12, 2025

Mark was very friendly and helpful. We appreciate the low pressure, laid back vibes. It was a wonderful experience. More

by fieldychan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx, Zoey Sisler
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Fieldychan, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark and Zoey provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 10, 2025

I am always treated respectfully. I am given updates as needed. I like the video showing the progress on my vehicle. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Nancy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

February 06, 2025

Hussain Amir Was extremely professional and knowledgeable about my GX 460. Answered all questions/concerns I had which was the leading factor in choosing Lexus over other SUV brands like Audi or Land Rover. More

by mchouinard73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, mchouinard! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your GX460 and welcome to our Hendrick Lexus Northlake family!

February 05, 2025

Brock is great to work with, always accommodating and very knowledgeable. Takes care of me with excellent service. More

by ruthiemoser7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Ruthie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 05, 2025

Eddie did a good job getting my car service done in an efficient and timely manner. The car wash topped everything off! More

by geerjk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Geerjk, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 05, 2025

Naphtali Williams in Internet Sales is amazing! We always have a great experience at Hendrick Lexus Northlake! More

by SML
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Feb 20, 2025 -

Hendrick Lexus Northlake responded

SML, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2025

Great experience trading cars at Hendrick Lexus Northlake. Naphtali Williams gave us great assistance with the trade. He was very helpful and treated us like we were part of the Hendrick family. We More

by Antique dealer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack in Finance was great too. , Naphtali Williams
Feb 20, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Antique Dealer! We are thrilled to hear Nap and Jack provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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