
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,134 Reviews of Hendrick Lexus Northlake
Hussain at Hendrick Lexus Northlake was a pleasure to work with. Everyone at the dealership was friendly and helpful with all of my questions. work with. Everyone at the dealership was friendly and helpful with all of my questions. More
Recently purchased new vehicle from the team at Lexus Northlake. Jeremiah and the team at Lexus Northlake were knowledgeable, helpful and on top of their game Northlake. Jeremiah and the team at Lexus Northlake were knowledgeable, helpful and on top of their game More
This is our second vehicle from this dealership and we’ve had great experiences both times! Naphtali Williams was our salesman each time and the reason we came back! He’s awesome! had great experiences both times! Naphtali Williams was our salesman each time and the reason we came back! He’s awesome! More
My car was recently serviced at Northlake Lexus. I always have the best experience here and won’t take my car anywhere else. Eddie Hart my Service Advisor kept me informed on service and when my car I always have the best experience here and won’t take my car anywhere else. Eddie Hart my Service Advisor kept me informed on service and when my car was ready. More
Great service department. Love the video they sent my while waiting to show their initial visual inspection around the car! My Service Advisor Eddie was extremely courteous Love the video they sent my while waiting to show their initial visual inspection around the car! My Service Advisor Eddie was extremely courteous and make the visit enjoyable. (Also had good "service" from Chase on a previous visit!) More
Routine visit for 140K mile service. Video review was helpful in explaining what he saw, and Eddie’s knowledge was beneficial in discussing options for further work. Video review was helpful in explaining what he saw, and Eddie’s knowledge was beneficial in discussing options for further work. More
Very easy to reach and get appointment. Nice thorough inspection of car and easy to understand recommendation. My only complaint is that when a customer has appointment and walks into the d Nice thorough inspection of car and easy to understand recommendation. My only complaint is that when a customer has appointment and walks into the desk area and two out of 6 people are NOT with customer or on the phone…..at least make eye contact and say, welcome, we will have someone with you momentarily. I felt ignored for at least 7 minutes. More