
Hendrick Lexus Northlake
Charlotte, NC
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2,104 Reviews of Hendrick Lexus Northlake
The customer service is outstanding! ! Jay and David were wonderful! I am a repeat customer at this dealership because of the professionalism and commitment with the buyer, regardless o ! Jay and David were wonderful! I am a repeat customer at this dealership because of the professionalism and commitment with the buyer, regardless of needs. I will be back and will always recommend this place first to all auto buyers, new or used!! More
Professional, outstanding service is always received when I take my vehicle in for maintenance. Eddie Hart has been especially helpful in explaining procedures that are done as well as those that will be giv I take my vehicle in for maintenance. Eddie Hart has been especially helpful in explaining procedures that are done as well as those that will be given attention during next service. I appreciate his willingness to take time to be thorough and clear in communicating. More
Excellent service. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. More
Sherif was very helpful in selling me the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. Thanks, Pat Canipe More
I always have a great experience at this dealership. From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he alw From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he always gives me A1 customer service, he is fast and efficient and keeps me updated throughout the process. I trust when he suggest recommend services as I feel he has my best interest at heart. I’m not treated as just a number and in today’s society that’s extremely important to me. I am a customer for life! More
I have purchased and serviced my cars from Hendrick Lexus for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very professional and is always looking out for you. No pressure at all. My Service lead is Eric Edwards..and again there is no better in the business. When you arrive at Lexus Northlake I feel like they are a part of my family. I typically stick with Lexus certified used cards because they are always incredible, but this time I bought a new car for the very first time in my life (new 2022 ES350 F Sport). LOVE IT! Thank you team Hendrick Lexus Northlake for making me feel like family. John 3:17 :) More