Hendrick Lexus Northlake

Omar was very knowledgeable, helpful, friendly, courteous. Highly recommend. Kept us informed and service was completed timely. courteous. Highly recommend. Kept us informed and service was completed timely. More

Omar was great to work with. Kept me in the loop and was great to work with. Kept me in the loop and was great to work with. More

I recently had my 2017 Lexus NX 200t serviced at Hendrick Lexus Northlake and the service was superior. Omar Licout provided excellent customer service. He was attentive and answered all my questions regardi Lexus Northlake and the service was superior. Omar Licout provided excellent customer service. He was attentive and answered all my questions regarding the car. He was friendly inviting and had a personality and smile that brightened my day. Thank you Omar for taking the time to show value to the customer. Your efforts are appreciated and I hope it doesn’t go unnoticed to the dealership because it’s definitely not going unnoticed to the customer. Thank you. More

Omar Licout did a wonderful job helping me with my car service at Northlake Lexus. He was very kind, and respectful. He kept checking on me while I waited and kept me informed of the progress! Overall, it service at Northlake Lexus. He was very kind, and respectful. He kept checking on me while I waited and kept me informed of the progress! Overall, it was a great experience. More

Each time I visit the dealership I am always treated with friendliness and respect. The staff is very efficient and makes sure that all my needs and concerns are addressed with the maintenance of the vehicle friendliness and respect. The staff is very efficient and makes sure that all my needs and concerns are addressed with the maintenance of the vehicle. Omar does an outstanding job with his customers and I am always treated very kindly. More

I had an awesome service representative named Omar Licout at Northlake Lexus who took such good care of my vehicle. He was welcoming, great at explaining the work that my car needed, and finished my car in a at Northlake Lexus who took such good care of my vehicle. He was welcoming, great at explaining the work that my car needed, and finished my car in a timely manner even after ordering the part. He kept in touch and provided such professionalism and kindness. I will definitely make the 100 mile trip to this dealership because of Omar! Thanks again for the great service by Hendrick Northlake Lexus in Huntersville, NC. Sincerely, Mary Grace Calhoun More

Omar, this is my second Lexus that I obtained from Hendricks. Over the course of the last 5 years I've worked with a number of service people. Some were better than others but for the most part they Hendricks. Over the course of the last 5 years I've worked with a number of service people. Some were better than others but for the most part they were all all good. I would put you at the top. You made my service experience easy for for my wife and myself. You explained everything very well and gave us time lines and most importantly kept us well informed on the progress. I'm impressed by you and your work ethic and will certainly ask for you in the future. Thank you for a really great experience. More

Excellent customer service from Nayris Abreu. She is very knowledgeable on the vehicles we drove. The entire purchase process was flawless. We will definitely return to Hendrick Lexus. She is very knowledgeable on the vehicles we drove. The entire purchase process was flawless. We will definitely return to Hendrick Lexus. More

Eric Edwards made this service a pleasant experience. The car was completed when promised and he kept me informed along the way.. The car was completed when promised and he kept me informed along the way.. More

Eric is easy going and not pushy. The service department completes the work in the time they said they would. the waiting area is quite comfortable and well stocked with snacks and be The service department completes the work in the time they said they would. the waiting area is quite comfortable and well stocked with snacks and beverages. More