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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,141 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,141 Reviews of Hendrick Lexus Northlake

July 11, 2022

Jackie was great to work with. She had the vehicle ready foe test drive when we arrived, went over features, answered all questions, and followed up as promised. More

by teculbertson
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

T. Culbertson, thank you for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

July 11, 2022

Omar Litcout was fantastic, so professional and courteous. I highly recommend him for service needs. More

by warrenpatcsgrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Warren, thank you for your 5-Star review of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Omar and our team.

July 11, 2022

I recieve excellant service from Omar, I always do, he"s kind friendly to all customers that i've seen him enter act with. More

by littleblackindian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and couldn't agree more with your kind words about his commitment to superior service to all.

July 11, 2022

Omar Licout in the service department does an excellent job. After my last service, I will ask for him. More

by Jansamuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Jan, thank you for taking the time to share about your service visit to Hendrick Lexus Northlake! We are thrilled to hear Omar provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

July 11, 2022

Always experience too notch service. I have used Omar the last few times as my service advisor. He keeps me informed in a timely manner and explains things to me that I may not understan More

by jlbsj54@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience with Omar and our team at Hendrick Lexus Northlake! We are so pleased to hear Omar's experience as a Master Certified Lexus technician and welcoming personality help provide you the 5-Star Lexus experience. Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2022

Always great service when I come to this location. . They are very helpful and professional. More

by HR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

HR, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We look forward to serving you again during your next visit.

July 11, 2022

Good communication, great customer service. Very detailed explanations of service that’s needed or recommended. More

by ac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

AC, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We look forward to sharing your positive feedback with Chase and our team.

July 11, 2022

Very professional and friendly. Helped me with everything I needed and went above and beyond to make sure I was satisfied. More

by Bward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

B. Ward, thank you so much for taking the time to rate Hendrick Lexus Northlake! We are thrilled to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

July 11, 2022

Always a great service experience - the staff is all very friendly and professional. Chase Ward was my service provider and he kept me up to date and helped me with my service records so that I even saved m More

by huggyb2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Huggyb, thank you for taking the time to share about your service visit to Hendrick Lexus Northlake! We are thrilled to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

July 11, 2022

We've been customers of Hendrick Lexus for around 30 years and keep coming back. Great service, great product and great employees. More

by paula.birmingham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Paula, thank you so much for taking the time to share about your experience with Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your 30 years of Lexus loyalty! Thank you for being part of our Hendrick Lexus Northlake family!

Jul 31, 2022 -

paula.birmingham responded

We're just glad we can count on you!!

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