Hendrick Lexus Northlake

This was my second Lexus purchase working with James. This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and w This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and wants. He was wonderful and helped me find the right vehicle. Thank you! More

Our first choice for maintenance. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. More

The buying experience was superb and wonderful. The salesman was excellent, knowledgeable, friendly and timely. The salesman was excellent, knowledgeable, friendly and timely. More

Excellent service Great folks to work with such as Chase Ward. Very professional and nice to deal with Chase Ward. Very professional and nice to deal with More

I have been servicing here for seven years. Great service, communication, atmosphere, & snacks. Thanks Chase Ward! Great service, communication, atmosphere, & snacks. Thanks Chase Ward! More

I always feel welcomed and feel assured that everything is going to be fine when I am at Hendrick Lexus Northlake! is going to be fine when I am at Hendrick Lexus Northlake! More

I have had a wonderful experience with my first Lexus. I love the car and I am especially pleased with the service. My Service Representative Chase Ward always provides excellent service is courteous and I love the car and I am especially pleased with the service. My Service Representative Chase Ward always provides excellent service is courteous and always responsive! Great experience all around!!! More

I have always been greeted and treated with professionalism. The appointments were scheduled approximately as there was no waiting. My interaction with Chase Ward was very pleasant. professionalism. The appointments were scheduled approximately as there was no waiting. My interaction with Chase Ward was very pleasant. More

I always ask for Chase Ward when I schedule my service. Time after time he helps me understand how to get the best value from my car. He is friendly, very efficient, and keeps it simple. His communication Time after time he helps me understand how to get the best value from my car. He is friendly, very efficient, and keeps it simple. His communication skills are excellent, from texts to calls to in-person. What I'm most impressed by is how fast each service rep helps so many customers, yet Chase makes me feel like I'm the only person that's important when I am there for service. He provides a personalized experience in a fast paced dealership! Thank you! More

Wonderful customer service. Sherif is so knowledgeable and helpful. Very happy with the car buying experience Sherif is so knowledgeable and helpful. Very happy with the car buying experience More