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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,232 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,232 Reviews of Hendrick Lexus Northlake

June 15, 2022

Just bought our 5th car from Hendrick Lexus Northlake and our 3rd from Milton Jackson. In 10 years we have gotten the same great customer service if we bought a Lexus, Subaru or Mini Cooper. Milton is a hu More

by robyn99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Milton Jackson
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Robyn, thank you so much for your 5-Star rating of Hendrick Lexus Northlake! At Lexus, we aim to make each client feel like a guest in our own home and are thrilled to hear Milton has provided you the Lexus experience throughout your 5 purchases from Hendrick Lexus Northlake. We are absolutely blown away by your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

More
June 15, 2022

Sherif Labib was amazing! . He was very friendly and knowledgeable. He made me feel comfortable and answered all of my questions throughout the whole process. This is my seco More

by AO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sherif Labib
Jun 30, 2022 -

Hendrick Lexus Northlake responded

AO, thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We couldn't agree more with your positive feedback about Sherif and truly appreciate your 5-Star rating and loyalty. Congratulations on your new NX and thank you for being part of our Hendrick Lexus Northlake family!

More
June 14, 2022

Jackie was great. Very friendly. She had the car ready to test drive when i got there. Purchase and trade-in was very quick. More

by sgc5476
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear Jackie made your sales experience quick and enjoyable. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

June 14, 2022

Great experience working with Mark Dockx - no pressure car buying ! Very easy to work with - highly recommend asking for him. More

by Steve C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent sales visit to Hendrick Lexus Northlake, Steve! We are thrilled to hear Mark provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

June 13, 2022

Great experience as always Management was great! Sherif was excellent this is my 3rd Lexus bought from him at your store. He is the only reason I return time and time again. More

by BSMinton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Strickland, Jacob Cornell, Sherif Labib
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Mr. Minton, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are blown away by your kind words about Sherif and truly appreciate your loyalty. Congratulations on your 3rd Lexus and thank you again for being part of our Hendrick Lexus Northlake family!

June 13, 2022

We have purchased five vehicles from Hendricks Lexus Northlake in the past 10 years. Customer service is awesome. We have bought three these vehicles through Milton Jackson as our salesperson!! Milton More

by 77ducati900ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Jun 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We are blown away by your kind words about Milton and truly appreciate your Hendrick Lexus Northlake loyalty!

June 11, 2022

James was awesome. Professional and handled all questions and needs perfectly. Thanks James !! I’ll be back! More

by philmannino777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Edward Jackson, Hussain Amir, Julian Dulin, Mark Dockx, Andrew Duncan, Nayris Abreu, Khalia Boulware, Arely Gutierrez, Brooke Brown
Jun 28, 2022 -

Hendrick Lexus Northlake responded

Phil, thank you so much for your fantastic 5-Star rating of James and our team at Hendrick Lexus Northlake! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2022

James Rafindi was a pleasure to work with. Lexus Northlake is a great place to purchase/service a car. More

by Pittsburg1939
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Jun 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We truly appreciate your kind words and look forward to sharing your positive feedback with James and our team.

June 06, 2022

Shareif was great to work with and got us in and out quickly! We appreciate it :) More

by ryan.a.moore44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Mandi Padgett
Jun 10, 2022 -

Hendrick Lexus Northlake responded

Ryan, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to hear Sherif made your visit quick and easy! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

More
June 06, 2022

My experience with Hendrick's Lexus and my service rep. Chase Ward has been outstanding. Best dealership in the Charlotte area. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Jun 10, 2022 -

Hendrick Lexus Northlake responded

Bill, thank you for your 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear you enjoyed your time with Chase and are blown away by your kind words about our team. Thank you for being part of our Hendrick Lexus Northlake family!

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