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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,232 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,232 Reviews of Hendrick Lexus Northlake

June 29, 2022

Awesome customer service. Low pressure sales. Great value in the vehicle that I purchased. Would come back!! More

by cdearey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Mr. Dearey, thank you so much for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are so pleased to hear Mark provided you the 5-Star Lexus experience while assisting you with finding the perfect LCertified vehicle. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

June 28, 2022

Truly act in the customer's best interest and this continues after the purchase or lease. Facility is comfortable and conducive for customer care. James continues to be most helpful, knowledgeable a More

by tkramer810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir, Chase Ward
Jun 28, 2022 -

tkramer810 responded

As noted above

Jun 28, 2022 -

tkramer810 responded

Terrific dealership

Sep 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of James, Hussain, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words.

June 27, 2022

James was awesome and so great to work with! He took time and was very patient with all my questions. I guarantee that I will be telling everybody about how awesome Hendrick Lexus is and refer More

by Jdunnekay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We are thrilled to hear you enjoyed your time with James and Hussain and look forward to sharing your positive feedback with our team. Congratulations on your new Lexus!

June 27, 2022

Hendricks Lexus Northlake really took care of me through the car buying process. I was well informed while waiting on production all the way to taking delivery of the car. The smoothest car buying experienc More

by charlesinfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Charles, thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake. We are so pleased to hear that Robert provided you the 5-Star Lexus experience as he guided you through the journey of production to delivery! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

June 27, 2022

Sherif was not only extremely knowledgeable of both the inventory and the Lexus models but very friendly! He made our car buying experience seamless and we would recommend anyone buying a Lexus in the near More

by Kevin B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Kevin, thank you so much for your fantastic 5-Star review of Sherif and our team at Hendrick Lexus Northlake. We couldn't agree more with your description of Sherif's knowledge and experience! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

June 25, 2022

Vinny was very helpful and courteous. He was very attentive to my needs. He made my purchase an easy experience. More

by kcpoole1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Ms. Poole, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are so happy to hear Vinny made your purchase an easy experience and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

June 24, 2022

It was a great experience working with James and everyone at Hendrick Northlake. They were helpful and courteous about everything. More

by tsrajack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Mr. Rajack! We are so pleased to hear you enjoyed your time with James and are thrilled to congratulate you on your new Lexus!

June 20, 2022

Jacqueline was amazing and made sure I was comfortable from the beginning until the end! More

by jtalexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Jackie Layne
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Mr. Alexander, thank you so much for taking the time to share about your recent experience with Jackie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with our team. Congratulations on your new vehicle!

June 16, 2022

I purchased my vehicle from Jackie. She made the process effortless which says a lot when buying a car. I appreciate all the help and I love my new car. More

by giermath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience with Jackie and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback.

June 16, 2022

Robert was very helpful in our car buying experience. This is the second car that he has helped us with in a year 1/2.Thanks Robert More

by chadmcmanus1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Jun 30, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Chad! We truly appreciate your loyalty and are thrilled to hear Robert was able to assist you once again with finding the perfect vehicle. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

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