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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,102 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,102 Reviews of Hendrick Lexus Northlake

November 15, 2021

Vincent is a real gentleman and a good guy. He is honest so to me that says it all. More

by tbruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Dec 09, 2021 -

Hendrick Lexus Northlake responded

T. Bruce, thank you so much for taking the time to share such kind words about our Hendrick Lexus Northlake teammate, Vincent "Coach" Williams. We truly appreciate your 5-Star rating and could not agree more! Thank you for being part of our Hendrick Lexus Northlake family!

November 15, 2021

Chase did a great job keeping me informed throughout the service process. Good guy to deal with More

by tbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, Chase Ward
Dec 09, 2021 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your service visit to Hendrick Lexus Northlake, T. Bruce! We are honoured to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

November 12, 2021

Magical experience! Sherif Labib And his team were professional and courteous and made car buying stress free and fun! So much so that we purchased 2 new Lexus vehicles in 2 days!!! Thank you Hendrick More

by Heatherstradersocial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Nov 17, 2021 -

Hendrick Lexus Northlake responded

Heather, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are so pleased to hear you enjoyed your time with Sherif and are thrilled to congratulate you on your 2 new vehicles! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

November 04, 2021

Hendrick Lexus Northlake is simply outstanding. I cannot say enough for how personal and professional and welcoming everyone was. My salesperson Jackie in particular felt like family from the very first en More

by LisaE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Milton Jackson, Jeff Nowacki, Jackie Layne
Nov 10, 2021 -

Hendrick Lexus Northlake responded

Lisa, thank you so much for taking the time to share about your recent experience with Jackie, Sean, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about your car-buying experience. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 19, 2021

I had a Great car buying experience at Hendrick Lexus Northlake - Mark D was a pleasure to work with - no pressure. More

by Steve C
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Oct 30, 2021 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Steve! We are thrilled to hear Mark provided a great car buying experience and look forward to sharing your kind words with our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 10, 2021

Recently went car shopping and met Chuck very knowledgeable and low pressure. Definitely will be back More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig, Chuck Koenig
Oct 13, 2021 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Chuck and our team at Hendrick Lexus Northlake, Shawn! We look forward to serving you again during your next visit.

October 09, 2021

James Rafidi is knowledgeable, helpful, and easy to work with. Julian Dulin walked us through the technology and operations on our new vehicle efficiently. Our new car buying experience with Lexus Northla More

by Joe1999sv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Dulin, James Rafidi
Oct 13, 2021 -

Hendrick Lexus Northlake responded

Joe, thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear James and Julian provided you the 5-Star Lexus experience. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

October 05, 2021

JI just bought Lexus GX 460 and I love.Thank you James Rafidi Grazie great knowledge . More

by Salvatore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Oct 07, 2021 -

Hendrick Lexus Northlake responded

Salvatore, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are thrilled to hear you enjoyed your time with James and Hussain. Congratulations on your new GX460 and welcome to our Hendrick Lexus Northlake family!

October 02, 2021

The team at this dealership is phenomenal! We were treated with such care and respect from our salesman named “Coach” from the moment we walked in the door. Jeff N. was so personable and easy going. W More

by Icems456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Vincent "Coach" Williams
Oct 05, 2021 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Coach, Jeff, and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words. At Lexus, we aim for each client to feel like a guest in our own home and are thrilled to hear Coach and Jeff helped your daughter feel like an MVP while purchasing her first vehicle! Welcome to the Hendrick Lexus Northlake family!

September 22, 2021

Excellent customer service and client attention! Quick and prompt turn around time when purchasing my lease! More

by mkaltenbach10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Sep 23, 2021 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of James and our team at Hendrick Lexus Northlake, Ms. Kaltenbach! We are thrilled to hear you received quick and prompt turn around time while purchasing your lease. Thank you for being part of our Hendrick Lexus Northlake family!

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