
Hendrick Lexus Northlake
Charlotte, NC
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2,114 Reviews of Hendrick Lexus Northlake
Great customer service I can’t say enough about how nice the entire team is here. They go out of their way to make customers feel comfortable and welcome. It’s hard to imagi I can’t say enough about how nice the entire team is here. They go out of their way to make customers feel comfortable and welcome. It’s hard to imagine buying a car elsewhere or using a different place for service. More
Auto Repair The staff was very friendly and professional. The facilities were clean and comfortable. The person helping me was Eric and he is great to work with The staff was very friendly and professional. The facilities were clean and comfortable. The person helping me was Eric and he is great to work with. More
Brought my Lexus in for Service They were very quick with servicing car and were very thorough. They took the time to review everything they did and were very customer friendly and c They were very quick with servicing car and were very thorough. They took the time to review everything they did and were very customer friendly and customer focused. More
Amazing Staff & Service We had been searching for months for a third-row SUV to fit our family’s needs, and I’m so thankful our search led us here! We came to test drive a Ta We had been searching for months for a third-row SUV to fit our family’s needs, and I’m so thankful our search led us here! We came to test drive a Tahoe and left with a certified Toyota Highlander that they had delivered the very next day! Jay and his team we’re amazing! Everyone was super nice and accommodating even with our two toddlers who got to also partake in the car buying experience! Haha Highly recommend this dealership for anyone in the market for a new or used vehicle! More
The best customer service! Hendrick Lexus Northlake has mastered the phrase of customer service. I routinely come in for oil changes and am treated like a VIP. My sales person, Hendrick Lexus Northlake has mastered the phrase of customer service. I routinely come in for oil changes and am treated like a VIP. My sales person, Matt, was was altogether stellar! More
Always great service Josh Is always very professional and friendly. great service with a clean and stocked waiting area. Highly recommend Northlake Lexus for buying and Josh Is always very professional and friendly. great service with a clean and stocked waiting area. Highly recommend Northlake Lexus for buying and service Thanks More
Just purchased my 3rd car from them! Hendrick Lexus Northlake, and specifically my sales person Sherif Labib, have been the best car buying experience! We’ve now purchased 3 cars through Hendrick Lexus Northlake, and specifically my sales person Sherif Labib, have been the best car buying experience! We’ve now purchased 3 cars through Sherif. Most people can’t stand the car buying process and I understand why. I encourage you to go talk with Sherif. He’s friendly, honest and very, very fair! He won’t push a vehicle on you or sell you features you don’t need. I will go back him again for my next car. More
Car inspection Staff was very attentive and quick to greet me upon my arrival. They listened to my concerns about the vehicle. Time spent was what was quoted and e Staff was very attentive and quick to greet me upon my arrival. They listened to my concerns about the vehicle. Time spent was what was quoted and explanation of service was comprehensive. More
Excellent customer service I have been a customer for many years and have received excellent customer service for many years. From the sales team and the service advisors...cou I have been a customer for many years and have received excellent customer service for many years. From the sales team and the service advisors...courteous, knowledgeable and helpful... More
Service Brought my Lexus RX 350 in to have service. They had to change the oil, rotate tires and do a couple other things. The service was completed promptly Brought my Lexus RX 350 in to have service. They had to change the oil, rotate tires and do a couple other things. The service was completed promptly More