Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,114 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,114 Reviews of Hendrick Lexus Northlake

August 19, 2019

Great customer service I can’t say enough about how nice the entire team is here. They go out of their way to make customers feel comfortable and welcome. It’s hard to imagi More

by KAC0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Aug 21, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Matt and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star ratings and truly touched by your kind words. We hope you always feel like you are walking into your own home when you visit our dealership. After all, you are part of our family!

August 14, 2019

Auto Repair The staff was very friendly and professional. The facilities were clean and comfortable. The person helping me was Eric and he is great to work with More

by turkeyhunter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Aug 14, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate your recent experience with Eric and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words!

August 06, 2019

Brought my Lexus in for Service They were very quick with servicing car and were very thorough. They took the time to review everything they did and were very customer friendly and c More

by gonzaleznaiomi@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Aug 13, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We truly appreciate your kind words about Chase and our service team and look forward to serving you again during your next visit!

August 02, 2019

Amazing Staff & Service We had been searching for months for a third-row SUV to fit our family’s needs, and I’m so thankful our search led us here! We came to test drive a Ta More

by Jpyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miano, Rostam Rafie, Robbie Strickland
Aug 13, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Jay and our team at Hendrick Lexus Northlake! We truly appreciate your 5-Star rating and are thrilled to hear you found the perfect vehicle for your sweet family! Welcome to the Hendrick Lexus Northlake family!

August 01, 2019

The best customer service! Hendrick Lexus Northlake has mastered the phrase of customer service. I routinely come in for oil changes and am treated like a VIP. My sales person, More

by Karin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Aug 01, 2019 -

Hendrick Lexus Northlake responded

Karin, thank you for taking the time to share about your recent experience with Matt and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty! Thank you for being part of our Hendrick Lexus Northlake family!

July 29, 2019

Always great service Josh Is always very professional and friendly. great service with a clean and stocked waiting area. Highly recommend Northlake Lexus for buying and More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry
Jul 31, 2019 -

Hendrick Lexus Northlake responded

Sandra, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership. We are thrilled to hear you enjoyed your time with Josh and our team and look forward to serving you again during your next visit.

July 27, 2019

Just purchased my 3rd car from them! Hendrick Lexus Northlake, and specifically my sales person Sherif Labib, have been the best car buying experience! We’ve now purchased 3 cars through More

by Jim H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Davis - technology specialist, Sherif Labib
Jul 30, 2019 -

Hendrick Lexus Northlake responded

Jim, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are honored to receive such kind words about Sherif and look forward to sharing with our team. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

July 27, 2019

Car inspection Staff was very attentive and quick to greet me upon my arrival. They listened to my concerns about the vehicle. Time spent was what was quoted and e More

by Sue’slexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Jul 29, 2019 -

Hendrick Lexus Northlake responded

Sue, thank you so much for taking the time to share about your recent experience with Matt and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words. Thank you for being part of our Hendrick Lexus Northlake family!

July 25, 2019

Excellent customer service I have been a customer for many years and have received excellent customer service for many years. From the sales team and the service advisors...cou More

by Kar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Jul 30, 2019 -

Hendrick Lexus Northlake responded

Kar, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership. We truly appreciate your loyalty and kind words and look forward to sharing with Matt and our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 24, 2019

Service Brought my Lexus RX 350 in to have service. They had to change the oil, rotate tires and do a couple other things. The service was completed promptly More

by Traceyhenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Jul 26, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate your recent experience with Matt and our team at Hendrick Lexus Northlake, Tracey! We truly appreciate your feedback and look forward to serving you again during your next visit!

...
195
...