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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,159 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,160 Reviews of Hendrick Lexus Northlake

January 02, 2020

As usual, the service techs were friendly and courteous. They took my SUV in on time and completed the work without delay. Hendricks is a 1st class operation. More

by cwbyrd1228
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit with Josh and our team at Hendrick Lexus Northlake. We are truly honored to receive your 5-Star rating and loyalty.

December 31, 2019

We love working with Hendrick Lexus Northlake. They’re always professional, fast and courteous. From the Sales Team to the Service Team - you’re in good hands! More

by lauranc374
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Laura, thank you so much for taking the time to rate Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and loyalty and look forward to sharing your kind words with Lucian and our entire team. Thank you for being part of our Hendrick Lexus Northlake family!

December 26, 2019

I applaud Eddie Hart- Service Dept-at Northlake Lexus for taking the time to listen to my issue before servicing my SC430 Lexus. He gave "upfront estimates" and did not forget the discount as well as suggest More

by summer118
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake, Summer! We are honored to receive your 5-Star rating and truly appreciate your feedback. Thank you for being part of our Hendrick Lexus Northlake family.

December 23, 2019

Always great service here. Polite and professional staff and seamless appointments. Have worked with Chase twice and he's always a pleasure to work with. More

by mcbryant
Recommend Dealer
Yes
Employees Worked With
Chase in service is great to work with.
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate your recent experience with Chase and our team at Hendrick Lexus Northlake. We truly appreciate your 5-Star rating and loyalty.

December 23, 2019

Very Professional I purchase numerous cars, so when I rate a dealership, it's based on lots of experience. My salesman, Jeff Nowacki, was very conscientious and profes More

by jasonmorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience with Jeff and our team at Hendrick Lexus Northlake, Jason! With all of your car buying experience, we are truly honored to receive your 5-Star rating and thrilled to hear Jeff was able to assist you with finding the perfect vehicle. Thank you for being part of our Hendrick Lexus Northlake family.

December 20, 2019

My 3rd Lease with Hendrick Lexus Northlake & Milton Jackson This is my third lease with Hendrick Lexus Northlake & Milton Jackson as my sales rep. Milton always goes above and beyond to see that I am taken car More

by tchmaiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, David Feingold, Milton Jackson
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Milton, Hussain, and our team at Hendrick Lexus Northlake. We are honored to receive such a high rating and truly appreciate your loyalty and kind words. Congratulations on your new Lexus! We hope you love it as much as the first two!

December 20, 2019

Lexus of Northlake is the dealers place where I trust to service my car . Because they have representatives like Eddy Hart .Always polite and with a smile. And he knows what my car needs and when. Thank you More

by Litsa Poulos
Recommend Dealer
Yes
Employees Worked With
Ed Hart
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Litsa! We truly appreciate your feedback and look forward to sharing your kind words with Eddie and our team!

December 17, 2019

Always timely & friendly. I trust that work done is necessary and Eric takes the time to explain it to me. Wouldn’t hesitate to recommend dealership or Eric. More

by Simonetti7
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake, Ms. Simonetti! We are thrilled to hear Eric provided you the Lexus 5-Star treatment and are honored to receive such kind words. Thank you for putting your trust in our team at Hendrick Lexus Northlake!

December 16, 2019

Eric & the team always make me feel like I’m a valued customer. Always friendly, professional & goes the extra step to ensure all my concerns are addressed. Stellar service. More

by Charee
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Charee, thank you for taking the time to share about your recent experience with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words as they reflect our Hendrick Core values. Thank you for your loyalty!

December 11, 2019

15,000 check up! My experience has been excellent every time, very accommodating! Thanks,!! My car is 18 mos. old and I have had excellent service with all the attend More

by lydabl.lunceford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember names of the technicians! Everyone deserves 5star ratings!
Jan 06, 2020 -

Hendrick Lexus Northlake responded

Lydabl, thank you so much for your amazing 5-Star review of Hendrick Lexus Northlake! We are honored to receive such high praise and look forward to sharing your kind words with our entire service team! Thank you for being part of our Hendrick Lexus Northlake family.

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