
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,114 Reviews of Hendrick Lexus Northlake
Great Professional Service Lucian is the BEST...very knowledgeable and professional!! Every employee I run into while I am at the dealership is very friendly and courteous. Th Lucian is the BEST...very knowledgeable and professional!! Every employee I run into while I am at the dealership is very friendly and courteous. The waiting areas are very clean and spacious. More
Excellent From setting an appointment to the actual service everyone was helpful. I brought my 17 month old granddaughter and it went smoothly even with a littl From setting an appointment to the actual service everyone was helpful. I brought my 17 month old granddaughter and it went smoothly even with a little distraction that she can be. I appreciated that there was a safe play space for us. My car service was done very professionally, a big thanks to everyone! More
Another good experience! The team at Hendrick’s Lexus Northlake are professional, courteous and listen well. No sales pressure, just working with you to get the right vehicle The team at Hendrick’s Lexus Northlake are professional, courteous and listen well. No sales pressure, just working with you to get the right vehicle at a fair price. This is my second purchase at this dealership. Service department is great too! More
Great Day at Northlake We were treated very professionally from the minute we stepped out of our car to when we drove away in our new Lexus. Sharif was on top of every detai We were treated very professionally from the minute we stepped out of our car to when we drove away in our new Lexus. Sharif was on top of every detail and Hussain spent an hour showing us all the new features of the ES 350 More
Awesome in everyway! My experience was awesome. Initially, I was just browsing. I wasn't planning to make a deal that day but it all worked out. I guess some things are m My experience was awesome. Initially, I was just browsing. I wasn't planning to make a deal that day but it all worked out. I guess some things are meant to be. Angelina and Orlando were awesome. More
Always an excellent experience Matt was very friendly. The customer service person was very kind to squeeze me in on very short notice. Always enjoy visiting this dealership. Supe Matt was very friendly. The customer service person was very kind to squeeze me in on very short notice. Always enjoy visiting this dealership. Super comfy and nice extras in the waiting area. More
State inspection/out of state plate replacement Relocated to NC need state inspection to register the car. Got a same day appointment and was completely satisfied with the serve and with the custome Relocated to NC need state inspection to register the car. Got a same day appointment and was completely satisfied with the serve and with the customer service provided by Theodore (Tom). Had to return the next day because we were unable to remove the old Liscence plate, again first rate service. More
Lucian was great! Great experience! I came to the service department for an oil change and Lucian helped make it quick, easy, and looked out for my best interests. Luci Great experience! I came to the service department for an oil change and Lucian helped make it quick, easy, and looked out for my best interests. Lucian was very professional, explained in detail services needed and suggested, took time to answer my questions and followed up promptly. I will return and have already recommended Lucian to my friends and family! This is what customer service should look like! More
Polite and helpful staff my experience at Hendrick North Lake was extremely nice, mostly due in part to Chase Ward and his helpful and knowledgeable service. Chase was extreme my experience at Hendrick North Lake was extremely nice, mostly due in part to Chase Ward and his helpful and knowledgeable service. Chase was extremely nice to me and my family and I will recommend this store to all of my close friends who may be looking for a new ride! More
Amazing experience My visit couldn’t of been better. Everyone was professional and polite. My vehicle was taken great care of and I will definitely be back. My visit couldn’t of been better. Everyone was professional and polite. My vehicle was taken great care of and I will definitely be back. More