Hendrick Lexus Northlake

Ted Comes Through When running a non profit org, know that every $ counts! Thanks Ted for the efforts that rightfully eliminated a debt I just didn't need!! When running a non profit org, know that every $ counts! Thanks Ted for the efforts that rightfully eliminated a debt I just didn't need!! More

Great Experience! Nice Friendly people. Thought they were very considerate of my time and explained to me what was needed for my car to operate at it best. They offered me a loaner to facil Thought they were very considerate of my time and explained to me what was needed for my car to operate at it best. They offered me a loaner to facilitate the ease of my having the time to get the work completed. Very Helpful and friendly. More

Had a great experience. Lucian is great! Super accomodatin Super easy and helpful. Everyone was awesome. Very positive experience. Lucian was able to set us up with a loner and we were able to get our erran Super easy and helpful. Everyone was awesome. Very positive experience. Lucian was able to set us up with a loner and we were able to get our errands done while the car was being serviced. More

Routine service 25000 mile service plus minor recall and fuel injector service. Waiting when I got there and completed everything in less time than promised. This is 25000 mile service plus minor recall and fuel injector service. Waiting when I got there and completed everything in less time than promised. This is the norm for this we’ll run dealership. More

Fantastic service and great service advisor! My wife and I have always taken all our Lexus vehicles to Hendrick Lexus Northlake as long as they've been open, and to our favorite service advisor J My wife and I have always taken all our Lexus vehicles to Hendrick Lexus Northlake as long as they've been open, and to our favorite service advisor Josh Dewberry! We love the friendliness and service that Josh provides, and he's always knowledgeable about the services needed and other maintenance items that need to be done. Thank you always, Josh and Northlake, for the great experiences! More

Amazing Buying Experience What an amazing experience. Buying a new car can often be stressful and take forever, but my visit couldn’t have been smoother. After getting to the d What an amazing experience. Buying a new car can often be stressful and take forever, but my visit couldn’t have been smoother. After getting to the dealership at 6 pm on a busy Friday, we were on our way home in our new Lexus UXh 2 hours later. This couldn’t have been done without our incredible sales advisor, Sherif Labib (who also does the finance “paperwork”), the fantastic managers, Ed and Kevin, delivery specialist, Brooke, and the entire Hendrick Lexus Northlake team. Sherif is truly a sales advisor rather than sales person in that he cares about his guests and their needs instead of just making the sale. The entire team made us feel welcome and special. I absolutely love my new Lexus! More

Service was quick, courteous and done according to schedule Lucian Dobre was very knowledgeable. He explained thoroughly what the service was for, what exactly would be performed and how long it would take. He Lucian Dobre was very knowledgeable. He explained thoroughly what the service was for, what exactly would be performed and how long it would take. He was very professional and accommodating. More

Great place, Great people Northlake Hendrick Lexus provided me with the best experience Ive ever had in car buying. Im 63 years old and have bought a lot of cars in my life. Northlake Hendrick Lexus provided me with the best experience Ive ever had in car buying. Im 63 years old and have bought a lot of cars in my life. From the person who answered the phone when I had gotten tired of looking on the internet to the sales staff and technician who went over the car’s features everyone was nice ,no pressure and it was 6:00 -they closed at 7 - but they were nice , informative and easy to work with. Thanks Hendrick Lexus Northlake More

Great services Matt Denovan was a great help definitely I recommend this dealer and his customer services, He help me with all my concerns and also he help me to ac Matt Denovan was a great help definitely I recommend this dealer and his customer services, He help me with all my concerns and also he help me to acomode me with the right loaner More

Excellent service Very professional, knowledgeable & friendly. Provided a loaner since the service took two hours. Waiting room are very comfortable, a good selection o Very professional, knowledgeable & friendly. Provided a loaner since the service took two hours. Waiting room are very comfortable, a good selection of drinks & snacks available. More