Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,285 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,285 Reviews of Hendrick Lexus Northlake

August 24, 2025

I came in with my brother to get oil changed, found a clean and friendly atmosphere. Mark asked me if he could help me and of course I ended up buying a new car. More

by glendab1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Glen, thank you so much for taking the time to share about your impromptu sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 24, 2025

A recent inspection revealed the need for very expensive repairs. But for my 100% trust in Eddie Hart my service manager I would have taken it elsewhere for a second opinion. Eddie reviewed the video with m More

by Pnixon645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Aug 27, 2025 -

Hendrick Lexus Northlake responded

P. Nixon, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Eddie and our service team. Thank you for your trust and loyalty!

August 23, 2025

This dealership ALWAYS treats you 1st class. You are always asked if there are any questions and if you understand everything. My recent advisor Eddie went above and beyond to get me in late and More

by Hugh.Kraemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Hugh, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

August 23, 2025

It was very good, It was very good, It was very good,It was very good, It was very good, More

by PAULDILLON.SUPPLYCHAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Becca Bigelow
August 21, 2025

My car buying experience was great! This has been my 3rd purchase and I have consistently been pleased with the professionalism and knowledge that was displayed. More

by Baneshia Wyatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Licout, Chris Herndon, Jonathan Moody
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Baneshia, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jonathan and our team. Congratulations on your newest vehicle and thank you for your loyalty! It means the world to us!

August 18, 2025

We came in for our scheduled maintenance on our vehicle a few weeks ago and things were excellent. Our wait time was minimal and Omar Licout was very professional and pleasant. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 18, 2025

Whitney did an amazing job helping me feel comfortable with purchasing my first car on my own. She was wonderful and I love my new car! I would highly recommend her and Hendrick Lexus Northlake. More

by leeann25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentlemen that handled my financing is not on here. He was also wonderful and I believe now out on paternity leave. , Whitney Suarez
Aug 22, 2025 -

Hendrick Lexus Northlake responded

Leeann, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Whitney and Chris provided you the 5-Star Lexus experience while assisting you with making your first solo vehicle purchase. Congratulations on your first official car and welcome to our Hendrick Lexus Northlake family!

August 16, 2025

We had such a great experience at Hendrick Lexus Northlake! Hussain helped us purchase a 2020 Lexus GX and he was absolutely wonderful to work with. He was so helpful and accommodating throughout th More

by Sarah Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Todd Nolan, Hussain Amir, Jordan Carter
Aug 22, 2025 -

Hendrick Lexus Northlake responded

Sarah, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus GX and welcome to our Hendrick Lexus Northlake family!

August 16, 2025

I always have a great experience at Hendricks Lexus dealer. Omar is one of the best advisor. Always taking care of my Lexus IS 350. I can’t complain. More

by Max Latortue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Max, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 16, 2025

Garret as always was extremely helpful and pleasant! The entire team is fabulous, I will never take my car anywhere else. More

by janmoeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Jan, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!