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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,247 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,248 Reviews of Hendrick Lexus Northlake

July 31, 2025

The communication and service experience with Omar was great! I will defintely be returning here for service. More

by adiisbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

July 31, 2025

Great experience Highly recommend Robert in sales and Chris in finance. Very knowledgeable and professional More

by Rachel Marlowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock, Chris Herndon
Aug 02, 2025 -

Hendrick Lexus Northlake responded

Rachel, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert and Chris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

July 31, 2025

Naphtali was such a great help and made the car buying process so easy. I’m so thankful for all of his help! More

by sathompson2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Aug 02, 2025 -

Hendrick Lexus Northlake responded

S. Thompson, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

July 31, 2025

Rebecca Bigelow provided excellent service! I had two of my vehicles serviced, and she went above and beyond to make the entire experience smooth. She was very accommodating—making sure I had More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
Aug 02, 2025 -

Hendrick Lexus Northlake responded

MJ, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Becca and our team.

July 30, 2025

Hendrick Lexus Northlake is the only place I will take my car for service and Omar is very thorough as my preferred consultant. This trip was for new tires. More

by tjcarter41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 31, 2025 -

Hendrick Lexus Northlake responded

TJ, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Omar and our service team. Thank you for your loyalty!

July 30, 2025

Great customer service. Omar has helped me tremendously. Saved me money, which is always great More

by criley1024
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 31, 2025 -

Hendrick Lexus Northlake responded

C. Riley, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

July 30, 2025

Omar Licout was our advisor. He is amazing. He always explains things so clearly and we feel super comfortable working with him. So glad he is there. More

by West2smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 31, 2025 -

Hendrick Lexus Northlake responded

West, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 30, 2025

Dealership Definitely very nice building everyone has professional customers service good location state of the art More

by magicalmomentsmobilebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 31, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

July 30, 2025

⸻ Hendrick Lexus Northlake delivers an exceptional customer experience. The staff is professional and attentive—especially Sydney Kopser, who went above and beyond to make my day better. If more deale More

by davidmosquea4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Jul 31, 2025 -

Hendrick Lexus Northlake responded

David, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Sydney and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 30, 2025

Service at Northlake Lexus is excellent. I highly recommend this dealership. The sales department is also incredible. Service, efficiency, professionalism and friendliness are all a "10" More

by ginabertucci45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Jul 31, 2025 -

Hendrick Lexus Northlake responded

Gina, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sydney and Vinny and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!