Hendrick Lexus Northlake

Hussain was a pleasure to work with. We appreciate the professionalism he and every person we had contact with at Hendrick Lexus gave us. We appreciate the professionalism he and every person we had contact with at Hendrick Lexus gave us. More

Omar Licout is the best service manager at northlake lexus charlotte. Very customer friendly and knowledgeable, attention to detail to address all service issues, follows up if something needs to be don lexus charlotte. Very customer friendly and knowledgeable, attention to detail to address all service issues, follows up if something needs to be done further on an different timeframe and ensures complete customer satisfaction More

Brock Ward and Edmundo, the service tech provided excellent service on my most recent service visit. Thank you Brock and Edmundo! excellent service on my most recent service visit. Thank you Brock and Edmundo! More

I had a fantastic experience with Whitney Suarez. I took months to make up my mind on which model to choose. I wanted the new GX but the waiting list was too long. I landed on an RX. Whitney was pati I took months to make up my mind on which model to choose. I wanted the new GX but the waiting list was too long. I landed on an RX. Whitney was patient but continued to follow up with me without making it a typical "Car Sales" experience. Sal Rizzo is finance was also excellent. More

Brock Ward did an excellent job looking into my problem and researching what I needed to determine the fix for my car. He was very efficient and ensured I got the information I needed to make a decision ab and researching what I needed to determine the fix for my car. He was very efficient and ensured I got the information I needed to make a decision about my car. Thank you Brock! More

Great service and customer service experience. Definitely will continue using the service from lexus. Thank you Definitely will continue using the service from lexus. Thank you More

Northlake Lexus made the service process easy every step of the way. My service tech Brock Ward was on his game and made sure all activities followed the scheduled and communicated at a high level. Top serv of the way. My service tech Brock Ward was on his game and made sure all activities followed the scheduled and communicated at a high level. Top service department and personnel including Brock. More

Brock and the team at Hendrick Lexus always knock it out of the park. Excellent experiences are the norm at this service department and we always feel like valued guests. of the park. Excellent experiences are the norm at this service department and we always feel like valued guests. More

Every time I walk through that service door, Brock and the entire service team makes me feel like I’m one of their MVP customers. I simply don’t consistently get that same feeling from other dealerships. the entire service team makes me feel like I’m one of their MVP customers. I simply don’t consistently get that same feeling from other dealerships. More