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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,406 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,406 Reviews of Hendrick Lexus Northlake

November 11, 2025

Exceptional service with Harris. Very pleasant and professional. We purchased our Leased Lexus and Harris handled everything for my husband and I. A great place to do business. More

by andersonsabra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Sabra, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Harris provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 11, 2025

Omar Licout, Service Advisor for Hendrick Lexus keeps me coming back because he cares about his customers and their vehicle. I have never been disappointed at his service recommendations. He is a no surpris More

by robinmassey-jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 11, 2025

Had to have my tire replaced and Omar was once again a service Pro!!! I had to wait to have it replaced but it didn't feel like I waited long at all!!!! Thank you Omar for your superior service! More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Rhonda, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. While we are sorry to hear about another nail in the tire, we truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 11, 2025

Once again my service was exceptional, Eddie Hart has been my advisor for many years and he goes above and beyond to make the experience is quick and easy. He is very knowledgeable and makes sure he keep More

by kendrapound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Kendra, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 10, 2025

My wife and I had another great buying experience with Mark D. We highly recommend him. More

by John
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Nov 26, 2025 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Mark D. provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 10, 2025

Great sales team and service team, this past week I have had both my Lexus cars serviced, the 2024 RX 350 and 2004 SC430. My service point man, Eddie Hart, was spot on as he has been for years. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Lloyd, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for trusting our team with your 2024 Lexus RX350 and 2004 Lexus SC430!

November 08, 2025

At this location Good team …. ready to answer any questions very professional ,courteous , and knowledgeable . highly recommend ask for Deitrick, Harris, Shawn, They will help More

by E.Bolder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cook
Nov 26, 2025 -

Hendrick Lexus Northlake responded

E. Bolder, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Dietrich, Harris, and Sean. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

November 06, 2025

Everyone was so kind, courteous, patient, understanding and I didn’t have to wait Long. I always like coming to this dealership. ‘ More

by Snannyj1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Omar Licout
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Snannyj1949, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 06, 2025

Omar and team always give great service and follow up calls for clarity and understanding. More

by CDT3nevergiveup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Nov 26, 2025 -

Hendrick Lexus Northlake responded

CDT, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 06, 2025

I've been surprised at how good my experience here has been. Omar Licout has been an exceptional service advisor. The pricing for services is reasonable, which is unusual for dealerships. When I have wait More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Nov 26, 2025 -

Hendrick Lexus Northlake responded

Stacy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family! We hope to continue to elevate your service experience!