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Hendrick Lexus Northlake
Charlotte, NC
2,560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,560 Reviews of Hendrick Lexus Northlake
January 27, 2026
Rebecca Bigelow was wonderfully refreshing and professional! She saw me and heard me! She listened to my concerns, talked to me with respect and shared what the issues were that needed to be add professional! She saw me and heard me! She listened to my concerns, talked to me with respect and shared what the issues were that needed to be addressed while owning the responsibility for the repairs when necessary! We need more Rebecca's at the service desk! More
by Mrs. Fitz
Employees Worked With
Rebecca Bigelow
January 27, 2026
Milton and Dylan, were very knowledgeable very helpful during the whole process. Tom took time to show us special features of the car. The car was detailed before pick up I bought a 24 gmc Denali same de during the whole process. Tom took time to show us special features of the car. The car was detailed before pick up I bought a 24 gmc Denali same dealer name different location the experience was like night and day More
by leathermantony1958
Employees Worked With
Milton Jackson
January 26, 2026
My shopping experience was smooth overall and I was satisfied with my purchase. Harris took very good care of me and was very straight forward. Looking forward to doing business again in the future. satisfied with my purchase. Harris took very good care of me and was very straight forward. Looking forward to doing business again in the future. More
by Mrryandouglas816
Employees Worked With
Harris Veneris
January 26, 2026
I have purchased several cars from this dealership and it has been the most pleasant and honorable experiences I have ever had. Johnathan Moody has been an outstanding salesman offering me his best deals on has been the most pleasant and honorable experiences I have ever had. Johnathan Moody has been an outstanding salesman offering me his best deals on great cars! Thanks Johnathan. More
by donaldetheridge
Employees Worked With
Nick in service. , Jonathan Moody
January 24, 2026
I had a great experience at this dealership, compared to the Charlotte one. The service writer was nice, knowledgeable and very helpful. My purchase dealership in Charlotte was by far the worst experience e the Charlotte one. The service writer was nice, knowledgeable and very helpful. My purchase dealership in Charlotte was by far the worst experience ever. Never will I deal with them ever again. This one in a Northlake was like night and day. Highly recommend. More
by retiredforlifen50
Employees Worked With
Jordan Carter
January 24, 2026
The customer service is TOP NOTCH ! Whitney, Nap, Sabin and Sal worked very hard to get me BACK into the Lexus Family ! I sent information over ahead of time after test drive and was in Whitney, Nap, Sabin and Sal worked very hard to get me BACK into the Lexus Family ! I sent information over ahead of time after test drive and was in and out of the dealership for pick up of my new TX 350 !!!! I got a GREAT APR and more for my trade than I could imagine !! Thank you LEXUS Northlake !!! More
by paulacropper
Employees Worked With
Naphtali Williams, Sal Rizzo, Sabin Cotten, Whitney Suarez
January 23, 2026
Rebecca Bigelow, at Hendrick Lexus Northlake is the Best Service Advisor I've worked with in a long time! She was Polite, Organized, and Smart. It's wonder Service Advisors like Rebecca who make going to th Service Advisor I've worked with in a long time! She was Polite, Organized, and Smart. It's wonder Service Advisors like Rebecca who make going to the dealership - a Pleasent Experience! More
by neenieb20
Employees Worked With
Rebecca Bigelow
