Hendrick Lexus Northlake

Never had a bad experience at this dealership. Their service department is top notch. Brock Ward always listens to me and makes sure my concerns are addressed when I bring my car in for service. Their service department is top notch. Brock Ward always listens to me and makes sure my concerns are addressed when I bring my car in for service. He's the best! More

My visit to Northlake Lexus was very pleasant. As usual, Brock Ward my service advisor was very professional and helpful. My only issue was that it took approximately 3 hours for them to replace As usual, Brock Ward my service advisor was very professional and helpful. My only issue was that it took approximately 3 hours for them to replace a tire. Seemed to be a little long for that service. More

Brock was great and they fixed my car efficiently. The car was ready shortly after I left the dealership. I always get great service at Northlake The car was ready shortly after I left the dealership. I always get great service at Northlake More

A smooth and efficient transaction--Hussain is amazing to work with and the entire team operates with excellence. This was my second transaction, and I continue to impressed with the service, friendliness, a work with and the entire team operates with excellence. This was my second transaction, and I continue to impressed with the service, friendliness, and helpfulness. More

This is our second Lexus we brought from this dealership. Sabin was really nice and transparent through the process, and he was very patient while we're being indecisive about which vehicle to purchase (RX Sabin was really nice and transparent through the process, and he was very patient while we're being indecisive about which vehicle to purchase (RX or NX). We didn't feel pressure from the finance team when it was time to get down to business - we're very appreciative. Thank you! More

Eddie in the service department is amazing. He does whatever is necessary to accomplish satisfaction! He does whatever is necessary to accomplish satisfaction! More

We have continued with normal service from this dealership and continue to be amazed and pleased with all aspects of our service including the help and guidance of Eddie Hart who has gone above and dealership and continue to be amazed and pleased with all aspects of our service including the help and guidance of Eddie Hart who has gone above and beyond our expectations to make us a happy customer. More

The dealership was very clean and the staff was extremely helpful. Everyone was very nice and friendly. We were greeted as soon as we arrived and at any point a staff member saw us they always asked if we ne helpful. Everyone was very nice and friendly. We were greeted as soon as we arrived and at any point a staff member saw us they always asked if we needed anything. More

They replaced my suspension and now my vehicles rides like new. I've fallen in love with my vehicle all over again. like new. I've fallen in love with my vehicle all over again. More

I recently purchased a new car at Lexus Northlake. It was the best car-buying experience I’ve ever had from start to finish. Every member in the dealership was friendly, knowledgeable and professional It was the best car-buying experience I’ve ever had from start to finish. Every member in the dealership was friendly, knowledgeable and professional. My salesperson, Whitney, answered all questions confidently. On the day I picked up the car, Whitney had everything ready and the paperwork portion was easy. Jose presented the technology tutorial easily and clearly. And finally, Sal, the finance officer, presented all the final paperwork efficiently and clearly. More