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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,109 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,109 Reviews of Hendrick Lexus Northlake

December 30, 2024

Hendrick Lexus and Service Advisor Eddie Hart were absolutely the greatest in customer service, cordiality, and promptness, not to mention the flagship Lexus dealership that it is. I am there for life More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lexus, Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

John, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

December 30, 2024

Customer service goes above and beyond. Really appreciate my service provider. Eddie Hart for providing an experience, not just a service appointment. More

by Doc Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Doc, thank you so much for taking the time to share about your recent experience with Eddie and our service team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 29, 2024

I have had multiple services performed at this dealership and my advisor,Omar, has been amazing. He is top tier and always goes up and beyond! More

by Baneshia Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Baneshia, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

December 28, 2024

Eddie Hart is always so helpful and is friendly and professional. He is an asset to Hendrick Northlake. More

by JinaAlmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Jina, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

December 28, 2024

Great service that's always helpful. Ask for Eddie Hart and you won't be disappointed. He always goes the extra mile. More

by jm23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

JM, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

December 28, 2024

Always there to listen to what the issue may be, then act upon it in a timely manner. Eddie Hart is great! More

by loreenie2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Loreenie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

December 28, 2024

Recently had my 90k service done. They did a great a job and got my car done on time. They also got an unexpected warranty job taken care of. Eddie was very helpful!! More

by rpayton.re
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Eddie Hart
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Jan 01, 2025 -

Hendrick Lexus Northlake responded

Payton, thank you so much for taking the time to share about your recent 90k service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

December 28, 2024

These guys are fantastic. I recently had to have the steering rack replaced in my 2011 ISF. They took great care of me, and gave me a loaner while my car was in the shop. More

by Markhenry15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Garrett Crossman
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Mark, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett, Chase, and our team.

December 28, 2024

Garrett went above and beyond. I would highly recommend Garrett as your advisor if visiting Hendrick Lexus Northlake. More

by mmay1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

M. May, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 28, 2024

Garrett was very helpful and informative when I brought in my vehicle for brake and tires. Garrett answered all my questions and kept me updated throughout the process. More

by raebadnap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Rae, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

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