Hendrick Lexus Northlake

Excellent service Very professional, knowledgeable & friendly. Provided a loaner since the service took two hours. Waiting room are very comfortable, a good selection o Very professional, knowledgeable & friendly. Provided a loaner since the service took two hours. Waiting room are very comfortable, a good selection of drinks & snacks available. More

Great service and great explanation of lease trade in. Will continue using Lexus service in the future. Also consulted with lease ending and choices for a new car and great explanation of lease trade in. Will continue using Lexus service in the future. Also consulted with lease ending and choices for a new car. More

Lexus of Northkake Eddie Hart of Lexus Northkake Service Dept always takes good care of me and my car . This time I needed a loaner for a few days which I enjoyed. Eddie Hart of Lexus Northkake Service Dept always takes good care of me and my car . This time I needed a loaner for a few days which I enjoyed. Got the car back and was very satisfied like usual!! More

Eric provides top quality customer service!! Eric has been my service rep for over 10 years!! The service he provides is superb, friendly and very knowledgeable about my car needs. I would recom Eric has been my service rep for over 10 years!! The service he provides is superb, friendly and very knowledgeable about my car needs. I would recommend this dealership and Eric to my friends and family!! More

Great Service Always friendly, professional. Super fast. Great waiting area! Eric is always helpful and keeps me informed . Super clean and comfotable waiting area! Always friendly, professional. Super fast. Great waiting area! Eric is always helpful and keeps me informed . Super clean and comfotable waiting area! Shuttle service to Northlake Mall! More

Warranty repair Matt was very helpful with my interior trim panel that needed to be replaced. Matt was timely and letting me know of timeline of my part replacement a Matt was very helpful with my interior trim panel that needed to be replaced. Matt was timely and letting me know of timeline of my part replacement as well. Great customer service from Matt. More

Great dealership, great service staff Eric Edwards has been excellent to work with! I’ve been working with him since this location opened 8-9 years ago. Overall I’ve had a wonderful ex Eric Edwards has been excellent to work with! I’ve been working with him since this location opened 8-9 years ago. Overall I’ve had a wonderful experience at the sales and service departments. More

Always a pleasant experience at Hendrick Lexus Northlake Service Representative are always helpful - Most recently have dealt with Lucian . This last visit was particularly good - Lucian went over and above Service Representative are always helpful - Most recently have dealt with Lucian . This last visit was particularly good - Lucian went over and above to take care of my issues. More

Customer Service Satisfaction Staff is extremely efficient, professional, polite, friendly, eager to have a satisfied customer. My service representative, Eric Edwards is first-cl Staff is extremely efficient, professional, polite, friendly, eager to have a satisfied customer. My service representative, Eric Edwards is first-class. Thank you for having professional, wonderful staff. Rest rooms are clean. Refreshments are plentiful. More

Epic Experience Most of the time purchasing a car is full headaches, back and forth, feeling like you lost the battle and did not get what you wanted. My experience Most of the time purchasing a car is full headaches, back and forth, feeling like you lost the battle and did not get what you wanted. My experience were totally the opposite. From the moment I stepped in the door I was made to feel at ease and comfortable. Everyone was amazing from the sales person, finance and the tech personnel. More