Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,147 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,147 Reviews of Hendrick Lexus Northlake

June 25, 2019

Lucian was great! Great experience! I came to the service department for an oil change and Lucian helped make it quick, easy, and looked out for my best interests. Luci More

by Christina Ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Christina, thank you so much for taking the time to share such kind words about Lucian and our team here at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and recommendations. Thank you for being part of our Hendrick Lexus Northlake family!

June 21, 2019

Polite and helpful staff my experience at Hendrick North Lake was extremely nice, mostly due in part to Chase Ward and his helpful and knowledgeable service. Chase was extreme More

by Cayman M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Cayman, thank you so much for taking the time to rate your recent experience with Chase and our team at Hendrick Lexus Northlake! We are thrilled to receive your 5-Star rating and are honored to be recommended to your friends. Thank you for being part of our Hendrick Lexus Northlake family!

June 21, 2019

Amazing experience My visit couldn’t of been better. Everyone was professional and polite. My vehicle was taken great care of and I will definitely be back. More

by Kristalp10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate your recent experience with Ted and our team at Hendrick Lexus Northlake! It is our goal for each guest to feel like a guest in our home, and we are thrilled you and your child were able to enjoy the amenities during your visit. Thank you again for your 5-Star rating!

Jun 26, 2019 -

Hendrick Lexus Northlake responded

Kristal, thank you so much for taking the time to rate Hendrick Lexus Northlake! We are so pleased to hear that Chase provided you the Lexus 5-Star experience during your recent service visit. We look forward to serving you again during your next visit!

June 21, 2019

Good experience Service went smoothly....timing was accurate..Ted was courteous and professional. The service lounge was comfortable, clean and my child liked all of More

by Nx11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted funk
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate your recent experience with Ted and our team at Hendrick Lexus Northlake! It is our goal for each guest to feel like a guest in our home, and we are thrilled you and your child were able to enjoy the amenities during your visit. Thank you again for your 5-Star rating!

June 20, 2019

I always have a great experience at Hendrick Lexus Northlak! I have a 5 star rating rating because of the great customer service that I always get when coming to Hendrick Lexus of Northlake! They really take gre More

by Rmoore92306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Lucian Dobre
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake! We truly appreciate your loyalty and kind words about Lucian and our team. Thank you for trusting us to take care of your Lexie! We are thrilled to have you both as a part of our Hendrick Lexus Northlake family!

June 20, 2019

Fantastic visit to Hendrick Lexus Northlake I had a great experience talking with Chase Ward. He gave me plenty of helpful information and was able to answer all of my questions. More

by Amanda G
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Amanda! We are thrilled Chase was able to assist you and make the most of your visit. We look forward to serving you again during your next visit!

June 14, 2019

Ted Comes Through When running a non profit org, know that every $ counts! Thanks Ted for the efforts that rightfully eliminated a debt I just didn't need!! More

by TYM!Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Funk
Jun 17, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are so pleased to hear that Ted was able to provide great service! Thank you for being part of our Hendrick Lexus Northlake family!

June 12, 2019

Great Experience! Nice Friendly people. Thought they were very considerate of my time and explained to me what was needed for my car to operate at it best. They offered me a loaner to facil More

by Becky523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Funk
Jun 16, 2019 -

Hendrick Lexus Northlake responded

Becky, thank you so much for taking the time to share about your recent experience with Hendrick Lexus Northlake! We are thrilled to receive your 5-Star rating and look forward to serving you during your next visit!

June 12, 2019

Had a great experience. Lucian is great! Super accomodatin Super easy and helpful. Everyone was awesome. Very positive experience. Lucian was able to set us up with a loner and we were able to get our erran More

by Chris my
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shepherd, Lucian Dobre
Jun 16, 2019 -

Hendrick Lexus Northlake responded

Chris, thank you for taking the time to rate your recent experience with Lucian and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star ratings and loyalty!

June 06, 2019

Routine service 25000 mile service plus minor recall and fuel injector service. Waiting when I got there and completed everything in less time than promised. This is More

by Dew12821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Jun 14, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Eric and our Service Team at Hendrick Lexus Northlake! We truly appreciate your loyalty and look forward to serving you again during your next visit!

...
201
...