Hendrick Lexus Northlake

great customer relations when my wife and i arrived at the dealership for a prearranged appointment,our salesman Jay was waiting in the parking lot for us.he gave us a very wa when my wife and i arrived at the dealership for a prearranged appointment,our salesman Jay was waiting in the parking lot for us.he gave us a very warm greeting which we were not expecting.he made the purchase experience go real well.Orlando Spears also did a great job.Naphtali williams was also great at going over the features of the vehicle.Naphtali also came to our home to help us with the features which we thought was fantastic. More

No haggle process Had my car serviced and was looking. Good deal no haggle and the purchase was easy! There is a dealer fee on every purchase but it’s not hidden. Had my car serviced and was looking. Good deal no haggle and the purchase was easy! There is a dealer fee on every purchase but it’s not hidden. More

Excellent service!! Lucian Dobre is special!! Lucian Dobre was my service advisor who was excellent! He was thorough and ensured I was completely satisfied with the service provided. I was very im Lucian Dobre was my service advisor who was excellent! He was thorough and ensured I was completely satisfied with the service provided. I was very impressed with Northlake Lexus service dept. I will keep coming back. More

Excellent Dealership Hendrick Lexus in Northlake is the best car dealership I have ever dealt with. I have purchased at least 20 new cars many from different dealerships a Hendrick Lexus in Northlake is the best car dealership I have ever dealt with. I have purchased at least 20 new cars many from different dealerships across the country.So I am a good judge of dealerships. The sales force is knowledgeable , the service is first rate, the tech advisors are very patient and the receptionists are super helpful. More

Superior Service My representative at the last several visits has been Josh Dewberry. Josh is friendly, professional, alert and attentive in his communications, respo My representative at the last several visits has been Josh Dewberry. Josh is friendly, professional, alert and attentive in his communications, responsive to specific requests, prompt and efficient in his contacting me with updates and relevant questions regarding my vehicle and both the identified service needs and my requested service items. Josh is warm and welcoming also. I will continue to request Josh as my representative and I highly recommend the Hendrick Lexus North Lake service Team. More

Great Experinece! Worked with sales consultant James Rafidi to acquisition a CPO ES 350. All expectations were met at the close of deal and a minor follow up issue was Worked with sales consultant James Rafidi to acquisition a CPO ES 350. All expectations were met at the close of deal and a minor follow up issue was handled with ease. I'd do it all over again! Love this Lexus! More

Well taken care of I love shopping and buying cars with Jay Miano at Hendrix Lexus Northlake. He always finds the perfect vehicles. We felt very special from the test dr I love shopping and buying cars with Jay Miano at Hendrix Lexus Northlake. He always finds the perfect vehicles. We felt very special from the test drive to the paperwork signing. Everyone is very patient and so appreciative of our business. More

Service people are fantastic They made sure I was aware of what was going on and I was satisfied. Everything was done in a timely manner. Help me setup the tow and made sure I was They made sure I was aware of what was going on and I was satisfied. Everything was done in a timely manner. Help me setup the tow and made sure I was happy with results. More

Very professional and friendly David Wagoner handled the sale of my vehicle. He was outstanding in all areas of the process. Professional, courteous, & friendly would best describe David Wagoner handled the sale of my vehicle. He was outstanding in all areas of the process. Professional, courteous, & friendly would best describe David and my experience. Also, the finance manger was the same as well. Enjoyable experience!! More

Great buying experience I came in on a rainiy day but Jeff was great and Orlando and Naphtali were all both easy to do business. They were all a pleasure. I came in on a rainiy day but Jeff was great and Orlando and Naphtali were all both easy to do business. They were all a pleasure. More