Hendrick Lexus Northlake

Chase is the tops with customer service! Keeps you informed and attentive to your needs, Keeps you informed and attentive to your needs, More

Outstanding levels of service and professionalism. Ease of making appointments. Ease of getting a loaner. Comfortable waiting lounge if needed. Quality workmanship every time. Love the video review of Ease of making appointments. Ease of getting a loaner. Comfortable waiting lounge if needed. Quality workmanship every time. Love the video review of all work done on the car. Chase Ward is an excellent service specialist to work with. I always request Chase. More

Excellent service, as always. Chase Ward was my advisor, and he is excellent! He always gives appropriate advice as to the service that is needed, along with optional items. Ne Chase Ward was my advisor, and he is excellent! He always gives appropriate advice as to the service that is needed, along with optional items. Never pushy, always professional. Chase is an absolute asset to Hendrick Lexus! More

Chase Ward was very nice, I think her did a great job checking me in and out. checking me in and out. More

Hendrick Lexus Northlake is the best service department I have every seen. Great work again and thanks Chase Ward for the service! have every seen. Great work again and thanks Chase Ward for the service! More

Everyone was very attentive and helpful. Mark even drove me to the bank to get a cashiers check Mark even drove me to the bank to get a cashiers check More

Great experience on the purchase of a used Lexus SUV! I had been researching the RX for a few months but decided I would wait until next year to purchase. Some issues with my current vehicle the day befo I had been researching the RX for a few months but decided I would wait until next year to purchase. Some issues with my current vehicle the day before Thanksgiving had me revisit my decision. The Friday after Thanksgiving, I was doing online research and decided to go to a dealership to test drive both the NX and RX. During my research, I came across names for several salespeople. I wrote down three names. Called the first name on the list and made an appointment. Test drove several vehicles and decided on one. My experience with Vincent was outstanding. He listened. He was easy to talk to. Most importantly, I didn’t feel pressured. I would highly recommend him! My entire experience with this Lexus dealership was good. Everyone was pleasant and welcoming. More

Thank you Mark Dockx for finding the perfect car for me !! I told himWHAT I WANTED AND HE DELIVERED ! I love it ! !! I told himWHAT I WANTED AND HE DELIVERED ! I love it ! More

I had the opportunity to purchase a very cool truck at the Lexus dealership, and the salesmen, Nap and Milton, were incredibly helpful. I came in just an hour before closing, but they were both patient, c the Lexus dealership, and the salesmen, Nap and Milton, were incredibly helpful. I came in just an hour before closing, but they were both patient, courteous, and dedicated to helping me reach a deal I was happy with. Excellent service! More

Nap and team made my Lexus experience amazing ! They were so kind! Was also definitely high level treatment! They also made it extra special with the big red bow on my car and also gave me a book b They were so kind! Was also definitely high level treatment! They also made it extra special with the big red bow on my car and also gave me a book bag with goodies! 10/10 I do recommend! More