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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,103 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,103 Reviews of Hendrick Lexus Northlake

November 28, 2024

Professional. Knowledgeable. Helpful. Go above and beyond. Eddie Hart is the best service rep around....conscientious, helpful, kind, makes great recommendations a More

by kyletyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Daniel---willing to help in any way. Very knowledgeable & professional, Eddie Hart
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Kyle, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Eddie! Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

The best in town The service was great the service tex Hart was very helpful More

by Adrianmiller0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 02, 2024 -

Hendrick Lexus Northlake responded

Adrian, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Eddie! Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I’ve been servicing my car at this dealership for almost 3 years and always happy with it! Eddie Heart is great service advisor, he’s very professional & always helps with customer care! More

by Lana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Lana, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I received a gold star excellent service visit from everyone at Hendrick Lexus.thank you More

by Dakers65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 01, 2024 -

Hendrick Lexus Northlake responded

D. Akers, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 27, 2024

I brought my Lexus in for routine service and left impressed with the level of professionalism and service I received from my service advisor Omar. I would highly recommend Hendrick Lexus Northlake! More

by sheroneross
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Sherone, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 25, 2024

Johnathan is a caring and patient person, he really took his time with us and answered every question we had. He is by far the best dealer we ever dealt with. We will be sending other people to him. Tha More

by samuelrbowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Samuel, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jonathan provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 23, 2024

Nap Williams has been an extraordinary representative and I am grateful for his professionalism and support he has provided during this car buying process. More

by aur1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Dec 01, 2024 -

Hendrick Lexus Northlake responded

AUR, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 22, 2024

My experience at Lexus Northlake was incredible. Coach Williams along with the rest of the staff were extremely knowledgeable and helpful in helping me purchase my dream vehicle More

by jessebealjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Jesse, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 21, 2024

I recently visited Hendrick Lexus Northlake and had a fantastic experience! Whitney was incredibly friendly and helpful, making sure all my needs were met. The ambiance was cozy, and the customer service More

by Crockett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Whitney Suarez
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Crockett, thank you so much for taking the time to share about your recent experience with Whitney and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

November 21, 2024

"Coach" Vincent Williams was a tremendous help to my wife and I when we went to purchase a pre-owned Lexus RX 350. He took plenty of time to go over the pros and cons of the vehicle, and guided us through t More

by 1randallthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Randall, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350 and thank you for your loyalty!

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