Hendrick Lexus Northlake

I was in for a brief appt, a car inspection. It went smoothly and quickly because of Eddie Hart. So friendly yet very professional. We ask for him every time! It went smoothly and quickly because of Eddie Hart. So friendly yet very professional. We ask for him every time! More

Buying a car is no easy process, especially a luxury car. However when you are working with Naphtali Williams the process simply just cannot get any easier. My family and I have purchased 3 vehicles from thi However when you are working with Naphtali Williams the process simply just cannot get any easier. My family and I have purchased 3 vehicles from this dealership and it has been because of his communication, dedication and importantly consistency in making sure his customers are happy with their purchase(s). The sales representative Sal was amazing as well. Straight forward and clear communication on all packages. More

Great experience buying a car. We ordered the car and they kept us informed all the way from Japan to our dealership. The purchase process was very easy, once the car arrived. We ordered the car and they kept us informed all the way from Japan to our dealership. The purchase process was very easy, once the car arrived. More

Dealership has always been responsive and thorough. Mr. Eddie Hart is friendly and knowledgeable and find ways to accommodate me. I appreciate his efforts. Mr. Eddie Hart is friendly and knowledgeable and find ways to accommodate me. I appreciate his efforts. More

It's been over 10 years since I've bought a car. I remember the process being somewhat cumbersome. My experience at Lexus Northlake was very much the opposite! Naphtali was our sales manager and he I remember the process being somewhat cumbersome. My experience at Lexus Northlake was very much the opposite! Naphtali was our sales manager and he jumped through hoops to make our experience incredible. This man would literally run through the dealership back and forth to prevent us from waiting! Naphtali kept us up to date on the entire process. Taking pictures of wheels, confirming final numbers, updates on where the car was in shipment, making sure our kids were content (he even provided food for them), Nap made us feel like we were the only customers in a very busy lexus dealership. I can't speak more highly of this man. If you're getting a lexus, go to Hendrick Lexus!! **Also huge shout out to Woody, Jose, Sean, Chris and Yaf for taking care of us. You guys made us feel like family and we can't thank you enough!!! Thank you!!!! More

Naphtali and Sal were both pleasant to deal with. Both have a thorough knowledge of their product(s), services and areas of expertise. Both have a thorough knowledge of their product(s), services and areas of expertise. More

I came in in need of a car ASAP and I know my prior experience that Lexus is the best. Was referred to Mr. Jeremiah Vasquez and he took great care of me. I was stressed and he was very patient the enti experience that Lexus is the best. Was referred to Mr. Jeremiah Vasquez and he took great care of me. I was stressed and he was very patient the entire time. So glad to be back in the Lexus family More

Brock was a pleasure to work with. He is efficient and professional, making car service a positive experience. My new go-to person for service! He is efficient and professional, making car service a positive experience. My new go-to person for service! More

I am always pleased with the customer service from the front desk to the service department. Always top notch service. Brock Ward made sure that I was very well taken care of. I would recommend him as you front desk to the service department. Always top notch service. Brock Ward made sure that I was very well taken care of. I would recommend him as your service department representative. More

Nap was our salesman, he was on top of everything. Great experience!! Hendrick knows what they're doing. Great experience!! Hendrick knows what they're doing. More