
Hendrick Lexus Northlake
Charlotte, NC
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2,111 Reviews of Hendrick Lexus Northlake
Eddie Hart is simply the BEST service advisor! ! He is extremely responsive, reliable and shows the best interest in the customer. We trust him for his advise and appreciate his honestly with any ! He is extremely responsive, reliable and shows the best interest in the customer. We trust him for his advise and appreciate his honestly with any suggested improvements to our vehicle. More
Amazing place to visit. I’m new to the state so this was my first time visiting the dealership. My advisor, Omar, was amazing. He took the time to go through my service hist I’m new to the state so this was my first time visiting the dealership. My advisor, Omar, was amazing. He took the time to go through my service history to determine what was needed. He graciously explained everything to me so I was able to get done what was needed. Grateful to have found this location. I will be visiting there again. More
My salesman Hussain was great! The entire team at Hendrick Lexus was amazing. The buying process was extremely easy and quick. They have an amazing selection of vehicles and offer The entire team at Hendrick Lexus was amazing. The buying process was extremely easy and quick. They have an amazing selection of vehicles and offer top dollar for your trade in. I’ll definitely be back for my next car purchase! I highly recommend this dealer!! A+ More
I had a wonderful experience at this dealership. Everyone was friendly and welcoming and the service was excellent from start to finish. Everyone was friendly and welcoming and the service was excellent from start to finish. More
Enjoyed the sales process at Northlake due to an outstanding staff. No aggressive, pushy tactics here just relaxed, informed, competent interactions with Milton J during the conversations re purcha outstanding staff. No aggressive, pushy tactics here just relaxed, informed, competent interactions with Milton J during the conversations re purchase and patient, understandable instructions re unfamiliar technology during the tutorial with Kimmy. In fact everyone there from greeters to managers made it a pleasant experience. Hope you’re around for my next purchase in 8 years. More
Always exceptional service at this location. We’ve been Lexus owners since 1996, and will continue driving them because of dealerships like this. Hats off to Lucian, Eric, and David Shepherd! We’ve been Lexus owners since 1996, and will continue driving them because of dealerships like this. Hats off to Lucian, Eric, and David Shepherd! More
Milton Jackson is wonderful! He’s very patient and kind and easy to talk to. Hendrick Northlakes dealership needs some work though. It took 4 hours to do a lease buyout so be pre He’s very patient and kind and easy to talk to. Hendrick Northlakes dealership needs some work though. It took 4 hours to do a lease buyout so be prepared. More
Very easy and positive experience with this dealership. Milton was very knowledgeable and helpful. I would definitely recommend this Lexus dealership. Milton was very knowledgeable and helpful. I would definitely recommend this Lexus dealership. More
Top-notch customer service from beginning to end! Everyone, especially Hussein, made the usually tedious process of buying a car enjoyable. Highly recommend! Everyone, especially Hussein, made the usually tedious process of buying a car enjoyable. Highly recommend! More