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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,109 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,109 Reviews of Hendrick Lexus Northlake

February 01, 2024

Chase Ward provided excellent and efficient customer service during my most recent car maintenance appointment. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Ann, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 01, 2024

Chase Ward is a true professional and his customer service is absolutely great each time I bring my car in for service. More

by Littleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

January 31, 2024

Eddie Hart is wonderful and has taken such good care of me here! He is the reason I keep coming back to this dealership! More

by Michellemray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Feb 02, 2024 -

Hendrick Lexus Northlake responded

Michelle, thank you so much for your fantastic 5-Star rating of Eddie and our team at Hendrick Lexus Northlake. We look forward to sharing your positive feedback and serving you during your next visit. Thank you for your loyalty!

January 31, 2024

Could not ask for better service! Sal every step of the way made the process stress free and easy and that’s even with a few road blocks in the way that we had to overcome. Thank you More

by MasterKulinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sal Rizzo
Feb 02, 2024 -

Hendrick Lexus Northlake responded

Master Kulinski, thank you so much for taking the time to share about your recent sales experience with Sal and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 31, 2024

I'm very happy to say that I had a wonderful experience with this dealership! More

by Smoores074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Vinny Estrada
Feb 02, 2024 -

Hendrick Lexus Northlake responded

S. Moore, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear Jack and Vinny provided you the Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

Feb 03, 2024 -

Smoores074 responded

Thank you!

January 30, 2024

The communication was outstanding from the time of the quick phone response from personable Sales Professional Robert Marock through his unrushed guidance and facilitation of the test drive and purchase p More

by SuzeK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate, who would also get 5 stars from me. He’s so knowledgeable and comfortable to be around, James Rafidi, Robbie Strickland, Robert Marock
Feb 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Suze! We are blown away by your kind and thoughtful words and thrilled to hear Robert and Robbie provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus, followed by Nate in technology, and James in finance! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 30, 2024

I had a great experience purchasing a 2024 Lexus RN 350 from Hendrick Lexus Northlake. Beautiful dealership, great people who went above a beyond to help me with my new car. I worked with Jazz Pack, Kimmy More

by nellparker633
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jazz Pack, Ed McCreery, Kimmy Knauer
Feb 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Nell! We are thrilled to hear Jazz, Kimmy, and Ed provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your 2024 Lexus RX350 and welcome to our Hendrick Lexus Northlake family!

January 26, 2024

Great, clean dealership. Everyone was very helpful especially the sales person, Hussain Amir. He is such a nice person and took his time with us. I have bought a lot of ve More

by elanier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robbie Strickland, Hussain Amir
Jan 31, 2024 -

Hendrick Lexus Northlake responded

E. Lanier, thank you so much for taking the time to share about your recent experience with Hussain and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 24, 2024

This was the 18th vehicle purchased from Hendrick Lexus Northlake and always a great experience. Hussain, Robbie, Jack and my friend Eric Edwards in service are the best! Never a bad experience in 7 years. More

by jeffrey.ehrenfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Robbie Strickland, Jack McMackin, Hussain Amir
Jan 26, 2024 -

Hendrick Lexus Northlake responded

Jeffrey, thank you so much for taking the time to share about your recent experience with Hussain, Robbie, Jack, Eric, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words and loyalty. Congratulations on your 18th vehicle and, from the bottom of our hearts, thank you for being part of our Hendrick Lexus Northlake family!

January 23, 2024

Vinny, at Hendrick Lexus Northlake was excellent. Very knowledgeable and flexible with my changing schedule. I would recommend him and the entire staff to anyone. More

by hmwspaulding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yafiet Tsegai, James Rafidi, Vinny Estrada
Jan 26, 2024 -

Hendrick Lexus Northlake responded

Ms. Spaulding, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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