
Hendrick Lexus Northlake
Charlotte, NC
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2,298 Reviews of Hendrick Lexus Northlake
Hendrick Lexus Northlake has very nice service department. Have had different service agents each time, but all have been very good. Most recently, Omar Licout, provided excellent service! department. Have had different service agents each time, but all have been very good. Most recently, Omar Licout, provided excellent service! More
First time customer of Lexus. Hussain and his team was a pleasure to work with. Knowledgeable and patient as we made a decision. We purchased a used vehicle which had several s Hussain and his team was a pleasure to work with. Knowledgeable and patient as we made a decision. We purchased a used vehicle which had several scratches and they repaired them as we completed the transaction. They went over all the features of the vehicle and helped us set up personal phones. Looking forward to working with Hendrick Lexus. More
Friendly and professional staff. Thorough maintenance and communication. Great waiting area with lots of snacks. Car is washed and vacuumed after services which is beyond amazing! Tr Thorough maintenance and communication. Great waiting area with lots of snacks. Car is washed and vacuumed after services which is beyond amazing! Traded and purchased my car here as well and would buy from here again. Fair and easy process. More
Brock Ward did an excellent job servicing my vehicle. He kept me informed during the entire service and the work was completed on time and on budget. He kept me informed during the entire service and the work was completed on time and on budget. More
Hendrick Lexus Northlake has an excellent Service Department. I brought my car in for a minor issue, My main man Eric Edwards was not in that day neither was Josh Dewberry. However I met Brock Ward a Department. I brought my car in for a minor issue, My main man Eric Edwards was not in that day neither was Josh Dewberry. However I met Brock Ward and he was as professional, and knowledgeable. My vehicle was taken care in a timely fashion. I've been a customer of Hendrick Lexus since 1999. As mentioned Eric Edwards has been my primary service contact and then Josh Dewberry. I'm glad that Hendrick Lexus continues to retain and hire friendly courteous professional people on their staff. More