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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,298 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,298 Reviews of Hendrick Lexus Northlake

February 23, 2024

I had a wonderful experience at this dealership. Everyone was friendly and welcoming and the service was excellent from start to finish. More

by andreayoungblood99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Andrea! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 23, 2024

Enjoyed the sales process at Northlake due to an outstanding staff. No aggressive, pushy tactics here just relaxed, informed, competent interactions with Milton J during the conversations re purcha More

by Glockley7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Woody Wooten. Great team player. , Milton Jackson, Nathaniel Howard
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Glockley! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus followed by Kimmy in technology! Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 20, 2024

Lexus is great! It’s been a few days and I love my new car. More

by Fishbaugh.jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Feb 24, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jack! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 15, 2024

Always exceptional service at this location. We’ve been Lexus owners since 1996, and will continue driving them because of dealerships like this. Hats off to Lucian, Eric, and David Shepherd! More

by dms01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepherd, Eric Edwards, Lucian Dobre
Feb 21, 2024 -

Hendrick Lexus Northlake responded

DMS, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words and loyalty and look forward to sharing your positive feedback with Lucian, Eric, David, and our team. Thank you for your Lexus loyalty since 1996!

February 10, 2024

Milton Jackson is wonderful! He’s very patient and kind and easy to talk to. Hendrick Northlakes dealership needs some work though. It took 4 hours to do a lease buyout so be pre More

by JenMat2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Feb 13, 2024 -

Hendrick Lexus Northlake responded

Jen, thank you so much for taking the time to share about your recent experience with Milton and our team at Hendrick Lexus Northlake. We are honored to receive your positive review and truly appreciate your kind words about Milton. At Lexus, we are always looking for ways to improve our guest's experience and will certainly pass along your feedback. Thank you for being part of our Hendrick Lexus Northlake family!

February 10, 2024

Very easy and positive experience with this dealership. Milton was very knowledgeable and helpful. I would definitely recommend this Lexus dealership. More

by angelnolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Jose Canas
Feb 13, 2024 -

Hendrick Lexus Northlake responded

Angel, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Milton and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 09, 2024

Top-notch customer service from beginning to end! Everyone, especially Hussein, made the usually tedious process of buying a car enjoyable. Highly recommend! More

by New owner
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and Sal provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 09, 2024

Salesman Mark D was knowledgeable, responsive & did not oversell. Manager Ed Mc sent the car back for better detailing when he was dissatisfied with the initial job in a lightly used vehicle i purchased. More

by georgeD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Mark Dockx, Sal Rizzo
Feb 10, 2024 -

Hendrick Lexus Northlake responded

George, thank you so much for taking the time to share about your recent experience with Mark and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Mark, Ed, and our team. At Lexus, we are always looking for ways to improve our guest's experience and will certainly pass along your feedback. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

February 08, 2024

Milton, my car salesman was excellent at communicating and making sure I was well taken care of during my car buying process. The finance guy was also super nice and explained everything very well! More

by Makenzie Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Makenzie, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 07, 2024

Excellent to deal with, bought my 3rd Lexus there, worked with salesman Jeremiah Vasquez, he was very helpfulll More

by Deborah C Wike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Valquez
Feb 10, 2024 -

Hendrick Lexus Northlake responded

Deborah, thank you so much for taking the time to share about your recent sales experience with Jeremiah and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and loyalty and are thrilled to congratulate you on your 3rd Lexus. Thank you for being part of our Hendrick Lexus Northlake family!

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