Hendrick Lexus Northlake

Excellent at communicating quickly and completely. Very responsive and informative. They answered all my questions and sent documentation that I requested. Very responsive and informative. They answered all my questions and sent documentation that I requested. More

Every time I go there for service, Omar is always very upbeat and business-like. He’s a good guy and I am certain a very good & loyal employee upbeat and business-like. He’s a good guy and I am certain a very good & loyal employee More

Very good experience with Vinny during my decision making process. He was very accommodating during several visits working to allow me reach a comfort level with my final decision. Also very good interaction process. He was very accommodating during several visits working to allow me reach a comfort level with my final decision. Also very good interaction with Ed from the Sales Management and James in the Financial Department. More

Omar makes it happen every time I visit for service. I drop my car and he seamlessly gets the service done and it is literally painless. He is informative and I feel at home every time I work with him. I drop my car and he seamlessly gets the service done and it is literally painless. He is informative and I feel at home every time I work with him. More

Working with Robert made the process very easy. He kept me informed each week on where the vehicle was while in transit. It was well worth the drive to Charlotte!! He kept me informed each week on where the vehicle was while in transit. It was well worth the drive to Charlotte!! More

Chase Ward has excellent Customer Service and takes the time to explain the questions and concerns that I have. Thank you Chase. time to explain the questions and concerns that I have. Thank you Chase. More

Awesome as always. Top flight service, comfortable waiting room. Everyone is polite and knowledgeable. Chase Ward is the man!! Top flight service, comfortable waiting room. Everyone is polite and knowledgeable. Chase Ward is the man!! More

I was traveling to Atlanta and my car had to be towed to this dealership. I called the service department to let them be aware that I was on the way. They immediately assigne Chase to be my advisor. He i this dealership. I called the service department to let them be aware that I was on the way. They immediately assigne Chase to be my advisor. He immediately got a diagnosis of the problem. He advised me that because of the age of the car and the amount of money that was required to replace the parts it wasn’t with it. He immediately got a salesman to assist me in securing a car. Even though the dealership was officially closed everyone including Chase remained until I purchased a car. I left in a car to continue my trip at 9:30 pm. Service provided was great. More

My husband and I have been very pleased with Lexus Northlake during our purchase of a new car. It took me awhile to come to a decision, but our salesman, Robert Marock, was patient and I believe would Northlake during our purchase of a new car. It took me awhile to come to a decision, but our salesman, Robert Marock, was patient and I believe would have done anything we asked of him. The entire team at Lexus couldn’t have been more polite. Thank you Robert and Jack. More

Great service and communication! Chase is very professional and treats his clients with respect! Will definitely be back! Chase is very professional and treats his clients with respect! Will definitely be back! More