Hendrick Lexus Northlake

Great service professionals & well run department! I love that they remind me I need service and I can correspond via text about my appointments. I wouldn’t change a thing I love that they remind me I need service and I can correspond via text about my appointments. I wouldn’t change a thing More

I have never had a better vehicle purchase experience than working with Jackie Layne at Hendrick Lexus. From our first contact online and through subsequent emails and texts she answered every question a than working with Jackie Layne at Hendrick Lexus. From our first contact online and through subsequent emails and texts she answered every question and concern I had about the vehicle I purchased. I had located an IS 500 that was equipped exactly how I wanted it. Jackie took care of everything leading me to fly in from Tennessee to test drive and buy the car. She arranged my ride from the airport with Kimmy who was also awesome. I arrived and my car was waiting in the delivery showroom with a nice red bow on it. Jackie and everyone were so nice. After checking out the car and a very thorough test drive I told Jackie I wanted the car. She had everything arranged and I worked with Jack to get the contract finished. I have purchased countless cars, trucks and motor homes over the years and Jackie made this the best experience I’ve ever had buying a vehicle. I will definitely consider flying back to buy my future vehicles. I appreciate how genuine Jackie is and the rest of the people who made my day at Hendrick so enjoyable. I’ll be recommending Jackie and Hendrick Lexus as the place to buy their next Lexus! Thanks Jackie! Regard’s, Michael A Van Arden More

Great experience with Hendrick Lexus Northlake! Worked with Mr. Vincent, “Coach” , he was very knowledgeable and helpful. I would not buy a Lexus from any where else. If you are in the market for Worked with Mr. Vincent, “Coach” , he was very knowledgeable and helpful. I would not buy a Lexus from any where else. If you are in the market for a luxury car, you won’t go wrong with Lexus Northlake. Thanks for the great car buying experience! More

Great, no haggle experience. Mark was helpful and patient. Super easy process. Will be back Mark was helpful and patient. Super easy process. Will be back More

The whole team was wonderful to work with and provided us with the care we needed and wanted at a fair price. Coach Vincent Williams was especially helpful in all facets of making the deal happen so that we with the care we needed and wanted at a fair price. Coach Vincent Williams was especially helpful in all facets of making the deal happen so that we could easily enjoy our new car. More

Jackie was great to work with. From the moment we begin through emails and videos of the car I was interested in, until the paperwork was finalized, I was satisfied. From the moment we begin through emails and videos of the car I was interested in, until the paperwork was finalized, I was satisfied. More

Brock Ward was very helpful and prompt with recent service appointment including follow-ups at Hendrick Northlake service service appointment including follow-ups at Hendrick Northlake service More

The service of body work was punctual in the quote and timing of completion. Chase made excellent arrangements. The cost was so reasonable. timing of completion. Chase made excellent arrangements. The cost was so reasonable. More

Brock was great! First experience with this dealers service, I would share they were on time however they finished early! Thanks for the efficiency, and a clean car d First experience with this dealers service, I would share they were on time however they finished early! Thanks for the efficiency, and a clean car driving home. More

Brock did a great job keeping me informed and advising me. Nice young man and very knowledgeable me. Nice young man and very knowledgeable More