
Hendrick Lexus Northlake
Charlotte, NC
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2,297 Reviews of Hendrick Lexus Northlake
Eddie Hart was great ! Timely and kept me informed-this was not the first time Eddie took care of me -I generally ask for him . Great guy ! Timely and kept me informed-this was not the first time Eddie took care of me -I generally ask for him . Great guy ! More
My car service technician Lucian Dobre did a wonderful job assisting us with our service. He was thorough, patient, and helpful with the required service and purchasing new tires. Thank you for your assis job assisting us with our service. He was thorough, patient, and helpful with the required service and purchasing new tires. Thank you for your assistance. I highly recommend him if you need any assistance in the future!! Phyllis Merritt More
This was the best experience I have ever had at a dealership! Jeremiah was incredible from beginning to end and I would recommend everyone to him. The entire team was great. dealership! Jeremiah was incredible from beginning to end and I would recommend everyone to him. The entire team was great. More
Would like to thank Hussain Amir for helping me with my purchase. I would give him any recommendations I could possibly give. Go see him. He is very professional and knows his product purchase. I would give him any recommendations I could possibly give. Go see him. He is very professional and knows his product More
Brock Ward our service advisor has been simply magnificent in taking care of our needs. We have had done on two of our vehicles recently and on both occasions he has a pleasure to work with. Great magnificent in taking care of our needs. We have had done on two of our vehicles recently and on both occasions he has a pleasure to work with. Great job Northlake Lexus and Mr. Ward More
Highly recommend stopping into this dealership. Chase provided great customer service, and was able to fulfill my needs when inspecting my next car! Chase provided great customer service, and was able to fulfill my needs when inspecting my next car! More
We love Hendrick Lexus Northlake! When we walked into the dealership, we were fortunate to be introduced to Vincent Estrada. He was so helpful, pleasant, and patient. He took his t When we walked into the dealership, we were fortunate to be introduced to Vincent Estrada. He was so helpful, pleasant, and patient. He took his time to show us and go through the various RX models. He also helped us narrow down which model best suited our needs. Before we left, we paid a deposit on a new RX350h that would be arriving before long. We could not have asked for a more rewarding experience, thanks to Vincent Estrada! More
The whole process went smoothly without any hitches. My sales rep Jasmine Park was very courteous and answered all my questions or found someone else to answer them if she was unable to answer them. S My sales rep Jasmine Park was very courteous and answered all my questions or found someone else to answer them if she was unable to answer them. She also was very helpful in getting me transportation back to to the dealership to pick up my car after I sold the old car. More
This was our first time buying a Lexus and I must tell you that we were very hesitant on just driving up on the lot. Needless to say, after talking one of your associates, Vincent (Vinny) Estrada, the e you that we were very hesitant on just driving up on the lot. Needless to say, after talking one of your associates, Vincent (Vinny) Estrada, the experience was AWESOME! Vinny was very professional, knowledgeable, courteous, and caring. He was not just out to make a sale, he met our needs, with helping us find the right car for us that matched our wants and needs. We are super excited with our purchase and customer service. Thank you so much for making this first time Lexus experience for us a December/Christmas to remember! More