Hendrick Lexus Northlake

Quick efficient service. Hassle free experience. Worked with me to ensure i left the dealership feeling excited for the vehicle and resources available for future needs. Hassle free experience. Worked with me to ensure i left the dealership feeling excited for the vehicle and resources available for future needs. More

I highly recommend Hendrick Lexus Northlake! The customer service is exceptional from start to finish in the purchasing of my 2023 Lexus RX 350! I was given VIP treatment from point of inquiry a The customer service is exceptional from start to finish in the purchasing of my 2023 Lexus RX 350! I was given VIP treatment from point of inquiry and that service has continued after closing the deal. They genuinely care about their customers. Robert Marock was exceptional. Robert helped me to find a suitable model Lexus and provided excellent customer service. He answered all my questions and made the buying process so easy. Robert made test drive a personable experience not designed to sell you a car but to find the car that makes you happy and to make the most informed decision. Most of they time car buying is a hassel but with Hendrick Lexus it was easy. Jose Canas was exceptional with helping me learn the new technology of my Lexus to get me ready for enjoying my new ride. Jack McMackin made all the paperwork and purchasing of the vehicle an easy and a satisfactory process. Usually car buying is a dreaded experience, but with Hendrick Lexus the process was amazing and in alliance with the high, quality of the Lexus brand. More

A class dealership. From the time my wife and I walked in two weeks ago till today when we picked up her new Lexus RX350, it has been a pleasurable experience. “Coach” i From the time my wife and I walked in two weeks ago till today when we picked up her new Lexus RX350, it has been a pleasurable experience. “Coach” is great. Good salesman and now a friend. We knew we were spending a lot of money. Coach talked with us and she got exactly what she wanted. Everyone was really helpful and friendly. No pressure at all. So, my wife has moved from Cadillac to Lexus. If you’re just looking, stop by Northlake Lexus and talk with Coach. He’ll answer your questions and you’ll leave feeling good whether you buy or not. Again, Hendricks Northlake Lexus is a real class act and a car shopping pleasure!!! More

Hendrick has talented, competent salespeople and staff. One of those is Sal Rizzo. Sal treated us with such kindness and respect.. His deep knowledge of the Hendrick dealership and his patience helped us One of those is Sal Rizzo. Sal treated us with such kindness and respect.. His deep knowledge of the Hendrick dealership and his patience helped us make wish decisions on buying our new car.. We can’t say enough about how pleased we were with Sal! More

We could not have had a better experience than we did at Northlake Lexus. Sal Rizzo was an outstanding representative of your company. His competence and his kindness lead us through the process in a very c Northlake Lexus. Sal Rizzo was an outstanding representative of your company. His competence and his kindness lead us through the process in a very clear way. More

The staff in the front of the store are friendly and accommodating! They made the purchase process very easy’ accommodating! They made the purchase process very easy’ More

Robert was great to work with . His. Patience was top notch and he took his time to answer all of my questions . He responded to emails and calls quickly. I enjoyed the process and His. Patience was top notch and he took his time to answer all of my questions . He responded to emails and calls quickly. I enjoyed the process and love my Lexus More

Great customer service from Mr Williams on Saturday. He took time out to help my wife to get her dream car. Thank you He took time out to help my wife to get her dream car. Thank you More

Bought second Lexus this week. Salesmen very helpful and professional but also friendly. Service on first car usually good with one major setback due to service error. I was loaned Salesmen very helpful and professional but also friendly. Service on first car usually good with one major setback due to service error. I was loaned a car for a week. More

We bought a 2021 Lexus GX460 from Hendrix Lexus Northlake in August 2021. Our salesman and support staff worked hard to be sure we purchased a vehicle that both my husband and I would love. And we do love ou in August 2021. Our salesman and support staff worked hard to be sure we purchased a vehicle that both my husband and I would love. And we do love our GX. Our service techs Lucian Dobre and Omar Licout have been awesome. They stay in touch while our vehicle is in the shop for routine maintenance and always send a nice little video of everything they do while it’s there. We are totally satisfied with every aspect of our experience with this dealership and their employees. More