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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,297 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,297 Reviews of Hendrick Lexus Northlake

December 21, 2023

Eddie Hart was great ! Timely and kept me informed-this was not the first time Eddie took care of me -I generally ask for him . Great guy ! More

by Deb L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Deb, thank you so much for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 17, 2023

My car service technician Lucian Dobre did a wonderful job assisting us with our service. He was thorough, patient, and helpful with the required service and purchasing new tires. Thank you for your assis More

by Phiggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Phyllis, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Lucian provided you the 5-Star Lexus experience while assisting you with purchasing and installing new tires. Thank you for your loyalty! We look forward to serving you again during your next visit.

December 15, 2023

Jeremiah Vasquez provided a great car buying experience Jeremiah Vasquez provided a great car buying experience More

by AgentXxX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez
Dec 30, 2023 -

Hendrick Lexus Northlake responded

AgentXxX, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 13, 2023

This was the best experience I have ever had at a dealership! Jeremiah was incredible from beginning to end and I would recommend everyone to him. The entire team was great. More

by Bdmoore11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez & jack , Ed McCreery
Dec 30, 2023 -

Hendrick Lexus Northlake responded

BD Moore, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 13, 2023

Would like to thank Hussain Amir for helping me with my purchase. I would give him any recommendations I could possibly give. Go see him. He is very professional and knows his product More

by Jwirz1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rostam Rafie, Sean Cook, Hussain Amir
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Jwirz, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 13, 2023

Brock Ward our service advisor has been simply magnificent in taking care of our needs. We have had done on two of our vehicles recently and on both occasions he has a pleasure to work with. Great More

by DStepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech Curt , Brock Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

D. Stepman, thank you so much for taking the time to share about your recent experience with Brock at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with our team. Thank you for your loyalty!

December 12, 2023

Highly recommend stopping into this dealership. Chase provided great customer service, and was able to fulfill my needs when inspecting my next car! More

by Victoria Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Victoria, thank you for taking the time to share about your service experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with Chase and our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 12, 2023

We love Hendrick Lexus Northlake! When we walked into the dealership, we were fortunate to be introduced to Vincent Estrada. He was so helpful, pleasant, and patient. He took his t More

by vickiehoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Vickie, thank you so much for your fantastic review of Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Vinny. Congratulations on your new RX350h and welcome to our Hendrick Lexus Northlake family!

December 11, 2023

The whole process went smoothly without any hitches. My sales rep Jasmine Park was very courteous and answered all my questions or found someone else to answer them if she was unable to answer them. S More

by 48boetrob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Park, Lorenzo Mendez
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Jazz provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 11, 2023

This was our first time buying a Lexus and I must tell you that we were very hesitant on just driving up on the lot. Needless to say, after talking one of your associates, Vincent (Vinny) Estrada, the e More

by travis.tucker77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tech support guys! Thank you!, Ed McCreery, James Rafidi, Robbie Strickland, Vinny Estrada
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Travis, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to hear Vinny along with our entire team worked together to provide you the Lexus 5-Star experience while purchasing your first Lexus! Congratulations on your beautiful new vehicle and welcome to our Hendrick Lexus Northlake family!

Dec 30, 2023 -

travis.tucker77 responded

Thank you guys so much! We look forward to doing business with you guys again in the near future. Happy New Year! 🍾🎉🎊

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